Service Center

Real Reviews From Verified Customers

Jennifer M.
5 out of 5
11/19/2025
He was very friendly and personable
Hasib H.
5 out of 5
11/19/2025
Thank you for your service!
Ricky W.
1 out of 5
11/19/2025
Poor communication for the first 2 weeks. I stopped by in person on a Saturday and was told someone would call me on Monday. Called back on Thursday and talked with Justin who fed me a line of crap, then ghosted me for another 10 days…only to find out he had been fired. Chad finally was able to help me, but I had called and left 3 messages for others, before Chad, which were never returned.
Christopher R.
2 out of 5
11/19/2025
The service was fine but I was told that I needed 4 new tires and my car only has 29k miles. And one of those tires you guys replaced less than a year ago (probably less than 6k miles on it). Also, I received a text asking about the service and I explained that since taking my car back from your service, It now noticibly pulls to the left and was told that it was probably just due to the tire rotation...that was it. And then I was sent this survey a couple hours later.
Terry W.
5 out of 5
11/18/2025
Grace was very helpful I had some questions at the end and she fulfilled them very well thanks Terry
Sharon O.
5 out of 5
11/18/2025
So streamlined and easy. Fast friendly service Thank you
Jill E.
5 out of 5
11/18/2025
Of course. Every time I have brought my vehicle in for service or recalls very pleased with service and employees. And Kayley was very professional and took care of what needed to be done.
James M.
5 out of 5
11/18/2025
I was very pleased with your outstanding process for online appointments, texted updates and inspection reports and videos. That is evidence of the quality work that is being provided. Thanks!
Carolyn J.
5 out of 5
11/18/2025
Job well done as usual. Thank you.
Polk W.
4 out of 5
11/17/2025
Never had any problems or complaints with service for 9 years and running.
Phyllis L.
5 out of 5
11/15/2025
My experience at Kia service has always been excellent from the checking in to the return of my vehicle. This is my 3rd Kia from Suntrup
Mary C.
5 out of 5
11/15/2025
Thank you Gary and simir! Always excellent service! Tammy was helpful too.
Drew S.
5 out of 5
11/15/2025
I appreciate the attention that went into my visit. Chad took good care of me. Very pleased.
Vanessa M.
5 out of 5
11/14/2025
Thanks for your service
Hannah M.
5 out of 5
11/14/2025
Semir was friendly, extremely helpful and informative. He answered all my questions thoroughly and got me out just on time for my other appointment.
Lee I.
5 out of 5
11/14/2025
Prompt courteous service.
Richard L.
4 out of 5
11/14/2025
My experience was great and told me what has to be fixed. I appreciate the help.
Cheryl D.
5 out of 5
11/14/2025
awsome service all around
Elaine S.
5 out of 5
11/14/2025
I was very pleased by the service and fixing my car
Mike S.
3 out of 5
11/13/2025
Your service dept need to concentrate on live customers. They where all on phones when I dropped off.and at lunch when I picked up. Seems happy with what was done

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