Service Center

Real Reviews From Verified Customers

Thomas W.
5 out of 5
1/14/2026
A great experience at the service department
Gary C.
5 out of 5
1/13/2026
Satisfied
Charles R.
1 out of 5
1/13/2026
Call me to discuss
April N.
3 out of 5
1/13/2026
David was supposed to get back to me regarding the trim that has fallen off that was replaced by Kia’s Service. He also said that if it’s not under recall then he would price it and speak with his management but if anything I would need to contact the management to have it replaced. I just feel that the work was done by this service and instead of working for the customer, it’s left to the customer to contact other management.
Randy P.
5 out of 5
1/13/2026
Well done customer service
Robert B.
2 out of 5
1/13/2026
I have never received any kind of satisfaction from your service department. Most of your service department are seem rude and act like you are bothering them. I have been misled and lied to about most of the service staff.. I have purchased 6 cars from you and have watched your service department go from helpful and courteous to outright hostile.. I promise you that I will never purchase anything from your company again!!
Jessica F.
2 out of 5
1/10/2026
The staff was great. The only thing that wasn’t great was the lady who scheduled didn’t let me know this would need to be done in two appointments since it was a recall and they had to order a part. I live 45 mins away so that part was difficult with scheduling and not knowing I would have to come back in 2 days.
Jerrica J.
4 out of 5
1/10/2026
She was very helpful and communicated the entire time that she was assigned to my vehicle. I never really had to wonder if she would respond back whenever I would check on updates because she always responded back to me. It was a long process but she kept me updated very often. She did a wonderful job and I appreciate all of the help!
Russell M.
4 out of 5
1/10/2026
Log in was bungled because the girl didn’t confirm the model of our new car when she logged us it. It delayed the start of our job by 30 minutes but it all worked out in the end.
Stanley B.
5 out of 5
1/10/2026
Kud Kinde went the extra mile for us we appreciate his knowledge and his professionalism.
Michael K.
4 out of 5
1/9/2026
David helped me a lot
Dana W.
5 out of 5
1/9/2026
I found David to be a very professional guy. He was respectful and kind.
Glenn G.
5 out of 5
1/8/2026
Job well done. She was thorough and friendly.
Suong V.
5 out of 5
1/8/2026
Great job like always
Karen G.
5 out of 5
1/8/2026
Nicole, and Gary were wonderful. My car drives wonderfully. Thanks so much!
Cynthia F.
5 out of 5
1/8/2026
This time service was great
Gail R.
5 out of 5
1/8/2026
Jud was so nice and very informative!
Stefanie F.
2 out of 5
1/8/2026
Hayley was very helpful and friendly this morning y. I appreciate her help. I cannot make the same statement about anyone else there this evening. This dealership could really use some customer service training instead of everyone sitting around talking about all of the people who have recently been fired.
Wayne R.
5 out of 5
1/8/2026
Very pleased!
Robert A.
1 out of 5
1/8/2026
2 months ago I had rear breaks redone per your recommendation. Today the inspection says I should plan for brake replacement. Something is not right here.

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