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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1072 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 230 reviews 11%
Review Us
Susan S.
5 out of 5
8/14/2025
Billy has taken great care of my car and I over the years. Thanks again, Billy.
Ana A.
5 out of 5
8/14/2025
Excellent service and very attentive!
Maricela T.
5 out of 5
8/14/2025
Billy always goes out of his way. Great customer service.
Jessica M.
5 out of 5
8/14/2025
Thank you Cody for everything!
Josefina S.
1 out of 5
8/13/2025
It takes 4 hrs to wait just to perform oil change ang tire rotation.
Alice N.
5 out of 5
8/13/2025
The service was amazing
Michael T.
5 out of 5
8/13/2025
Billy has always given the best customer service for years...Thank you Billy
Luc L.
2 out of 5
8/13/2025
Inability to get hold of the person to discuss the estimate. When calling the service advisors phone number I got routed to an answering robot indicating I would get a phone call or text message. I didn't get either. The invoice told me the battery would cost me $278 but I was told it would be covered by the warranty. When he finally called back, it was to late to get the battery replaced. I had to come back on Monday to get it fixed. So I went home with a car with a bad battery. I borrowed a charger from a friend which allowed me to use the car on the weekend. I also noticed that the cable to the negative battery post was loose which luckily did not prevent me to use the car over the weekend.
Jose M.
2 out of 5
8/13/2025
Communication with you while my vehicle was being serviced was impossible due to various issues on your end
Thomas A.
5 out of 5
8/13/2025
Good
Jeff E.
4 out of 5
8/13/2025
Cody was very professional and was a great communicator.
Akop U.
5 out of 5
8/13/2025
Na
Theresa S.
3 out of 5
8/12/2025
Nobody notified me that my car service was completed. I sat in the waiting room for 4 1/2 hours for an oil change in a tire rotation. And now I’m not even sure that my tires were rotated.
Vince E.
5 out of 5
8/12/2025
Billy is great
Janet W.
5 out of 5
8/12/2025
Tony is always helpful and accommodating. I trust him and have always had great service over the years.
Chris T.
5 out of 5
8/12/2025
Thank you
Lydia G.
5 out of 5
8/11/2025
Yes, very satisfied, Thanks
Khaja A.
5 out of 5
8/11/2025
Evanlee waited for me & other clients even after service department closed. That too on a Friday. This shows his commitment.
Douglas T.
5 out of 5
8/10/2025
As usual, Billy Sparks provided excellence service!
Zino E.
5 out of 5
8/10/2025
Tim always communicates findings and we plan fir resolution. He's professional and kind.

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