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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1066 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 229 reviews 11%
Review Us
Judy L.
5 out of 5
1/28/2026
Alan was very courteous and helpful.
Kathleen N.
4 out of 5
1/28/2026
Took longer than I expected but I was there a day early so not their fault. Aaron was very polite.
Stephanie L.
5 out of 5
1/28/2026
Eduardo was very friendly, it was a great experience from start to finish. I give him 5 stars!! :)
Amy C.
5 out of 5
1/28/2026
It is always a pleasure to work with Billy. He is very knowledgeable and I trust him
Cecilia M.
5 out of 5
1/28/2026
Evanlee was great
Vicki R.
5 out of 5
1/28/2026
Very good and fast service
James O.
1 out of 5
1/28/2026
they gave me an appointment time in 4 hours later they said they haven't even gotten to it and it will be a while before they do. that's unacceptable so I took the car and left.
Julie L.
1 out of 5
1/28/2026
The low tire warning light on my dash was not turned off. My spare is low. The oil maintanence needed message on my dash was not turned off. I asked that my rear wiper be checked. It won’t turn on for me. The result of their inspection wasn’t noted on my service report and it still won’t turn on for me. My vehicle was at the dealership a long time. In all fairness I did take the fab home with me in the uber but I came right back so maybe a 30 min delay in being able to start. I was expecting a 3-4 hrs timeframe.
Steven M.
4 out of 5
1/27/2026
Everything went according to plan it was great !
Danilo G.
4 out of 5
1/27/2026
I received a great service from Eduardo, on time and available to be reach all the time.????
Kyle T.
5 out of 5
1/27/2026
Outstanding job! Thank you!
Jaz O.
5 out of 5
1/27/2026
Yes
Charles C.
5 out of 5
1/26/2026
Alan did a good job communicating and getting the job done.
Katie S.
2 out of 5
1/25/2026
My regular 5000 miles service took over 4hrs to complete only with an oil change with no inspection and not sure if tires was rotated. I made a 10:00 am appointment Alan was very helpful and his customer service was awesome.
Rachel G.
1 out of 5
1/25/2026
I had to wait two weeks for an appointment for an oil change, and then I had to wait two hours for that oil change. Also, some of your prices are ridiculous. They wanted to charge me almost $80 to replace a cabin air filter that I could do for myself for $20.
Gary W.
4 out of 5
1/25/2026
Diego did a great job but survive took to long when I had a appointment and was on time
Irina W.
5 out of 5
1/25/2026
I had a great experience with the Toyota service department, thanks to my service representative. Eduardo was professional, knowledgeable, and very easy to communicate with. Everything was explained clearly, the service was completed on time, and I felt confident my car was in good hands. It’s refreshing to work with someone who genuinely cares about customer satisfaction. Highly recommend!
Gail H.
3 out of 5
1/25/2026
He did everything he could to explain the problem even though I am still waiting for a final part to arrive.
Jung C.
5 out of 5
1/25/2026
He was so kind. I appreciate it.
Sharon R.
5 out of 5
1/25/2026
Evanlee took the time to answer all my questions & really helped me out with all the questions I had that hadn’t been answered by the other techs in the past. Great service!!

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