Bell Road Toyota Auto Repair Service

Always a pleasure to work with Tim Zarbock! He’s easy to get in contact with. He always has an appointment available. He provides me with transportation while my vehicle is being serviced. He even gives me discounts when they are available. Keep up the good work!

Ok, will complete survey.

Aaron was very helpful.

To frustrated to talk about it.

Good job

I really appreciate the uber ride to and from work! Wish an oil change didn’t take 5 hours though….

Diego is simply best of best great person professional thanks for Everything Diego

Yes, I enjoyed working with Tim. He was always pleasant. Helpful seems like a man of integrity and I respect that and I appreciate it.

Great job ????

Tim always does a thorough and professional job, excellent service

Really great service, someone even noticed my cracked windshield & had it fixed the same day

Diego was fantastic!!

He was friendly and professional

Never taking my car here again

Tim Zarbock always takes good care of my Highlander. He keeps me informed and is very helpful.

Diego was awesome!!!!

We are a loyal Bell Road Toyota family and the most unorganized reason is the relationship we have with the Service Dept & especially, Billy Sparks! Billy always has our best interests at heart, he is fair & honest & so accommodating. He makes us feel like one of the family at Bell Road. See always plan our appts ahead, just so we can see Billy. Thanks Billy, you're the best!

None

Excelente and professional

So starting off I had an appointment and was immediately told I would have to leave my vehicle overnight for something that a tech should have looked at that day. Is that not the reason for an appointment? I was then told the service writer has never heard of this issue before (the speedometer reads 4mph faster than it should, verified by GPS), I am looking to have the tire size set correctly to fix this. The next day when I returned to get my vehicle, I was informed that no repair had been done, after leaving my vehicle overnight. I was then informed that if the speedometer reads within 5mph, thats acceptable. I have never had a vehicle read more than 1mph + or - of GPS. But 4 is acceptable to toyota? I was also told that the reason it needed to be left overnight was due to techs working on other vehicles, again what is the point of an appointment then? By the way, calibration for tire size is a VERY common thing. Also as the vehicle is reading a higher speed, it is also racking up miles faster than it truly is, and since your warranty is based on milage, this makes it FRAUD. This is my first toyota and my first time dealing with a toyota service department, it neither instills confidence or trust in the brand.