Keon was completely professional and addressed all concerns promptly! He was great at anticipating my concerns and resolving any issues. Keon was very helpful and greatly appreciated!
Service advisor was among the best, Lee Hyundai is my favorite place to bring my Tucson for service. Rating for me a 10.
A little slow, maybe hire more Techs…,,
I appreciate the care & concern "my team (Tilita & Rich)give me when I bring my vehicle in; I really feel "seen"!
Talita is an EXCELLENT assistant in the service department. She takes the time to listen to your concerns and relays that information to the technician. She takes on the position of making sure that your care is guided through the repair process.
Highly dissatisfied. What is the point of scheduling an appointment for a specific time a week in advance if it’s just going to take 4 hours after drop off to look at it especially when the issue I came in for was regarding a seatbelt not latching that should’ve only took about 5 minutes to diagnose and figure out a new one needed to be installed. And when asking the lady if I would have still had to wait the 4 hours if I decided to sit in the lobby, the only response I got was “probably”. I bought my car from this location and will most likely not return for any work needed/may need.
Kellie made me feel confident that my car was in good hands and communicated with me throughout my visit. Thank you!
Joel was fantastic, he was very helpful and made sure I understood what services were needed for my vehicle!
Joel was very knowledgeable and friendly
I received exceptional customer service from Joel. ????
Joel is the best!He makes bringing iur car in for service. Always a pleasure seeing him! Knows what he's talking about! Thanks ????
Thank you Joel for your help and courteous and courteous manner
Not happy that it took 3 hours for my car to get serviced.
The most nicest service representative I have ever enco3untered Thank You very much!
I was charged $16dollars in fees that was not told to me in the beginning and I don’t think they actually did my inspection. There is absolutely no way my car is in the green in all section The last time I was her, I was told of all the things I had to fix and not one of those things was fixed since my last service. I have lost trust in this brand as a whole
Declan was a friendly and respectful young man.
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