Mrs. Tate was very professional and attentive with me, she went above and beyond to help me with all my questions...Regardless of that I just witnessed,that she was mistreated, disrespected and talked down by the previous patron...she took it like a champ!!
Excellent work and service
Gary is a great service representative. I’m pleased with my efficient service today
Great service today, your service team was absolutely great. They explained everything to me, they also helped me figure out how to go through the suggested services that the mechanics thought my car needed at this time. And talked to me through the process. I will definitely be back, I had a good experience with your team. Thank you
The service was great but after receiving my car back the next day I went to get a pain pill out my arm rest and my pills was missing but bottle was left please explain someone stole my narcotics out of my vehicle this needs to be corrected please call me asap ****-****-xxxx
Declan was great and went above and beyond. He took in consideration my situation and was helpful. I'm hoping the work was as great as the service.
Great customer service. He was able to answer all of my questions and provided me a superior level of service. Thank you.
Thank you for help and kindness in supporting me while my car was being fixed. They make sure the job is done right or they do it again. Kellie is a great help. I love working with her. Thank you!
Everything was great (friendliness and professionalism).
Kellie takes care of me every time. I can call and have conversations about my vehicle any time.
Gary was accommodating and would update me with my vehicle. Thank you!
Give a day or two before asking surveys just in case a customer has issues with repairs.
Marcus was outstanding! He made every effort to accommodate my schedule and was courteous, professional, and thoroughly a pleasure to speak with. This young man is a credit to your department and perhaps deserves more responsibility as he has a gift for customer service very few do. He deserves five stars and a raise!
Gary was very polite and very helpful! The only problem I had with the visit was the time it took. I never thought it would take over 3 hours to rotate tires and change the oil. The waiting room had a plug-in that caused my allergies to set me off into coughing fits, but at least I could go outside. However, this was used as the smoking area which was just as bad.
Military is awesome!! I had a concern about my rear shocks and she assured me they were fine along with the rest of the car. Now, I can drive peacefully knowing my sonata will get me to and from Florida.
Marcos was excellent! I appreciate all he did to help make my diagnostic service as smooth and pleasant as possible. Thank you very much!
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