She was a good person and friendly
She was great and professional.
Great customer from Tilita Tate
Everything was always great with every visit. I have there and thank you very much. I love my Hyundai Santa Cruz.
Satisfied with the service I received today on my Hyundai.
Kellie was Awesome!! Very professional and courteous. She answered all my questions and continually kept me informed on the status of my vehicle during my wait.
This following comment is for the technician-mechanic
My vehicle was reeking oil/ transmission odor, they cleaned the outside of the vehicle but not the inside.
Thank you Declan!
Excellent service..
Mr. Wallace was knowledgeable, ptofessional and courteous. He answered all of my questions.
Outstanding and courteous service received.
Very professional and courteous.
Professional service! Always kept me informed on my vehicle and was very knowledgeable on services rendered!
Gary Wallace was a pleasure to deal with. He seemed very knowledgeable and caring.
Thank you for a job well done and also for courteous service!!????????
Outstanding arrive. Efficient and great communication.
My experience with Mario was good. It was other incidences while at the service department that severely disappointed me. Upon arrival while trying to get out of my vehicle to engage with Mario, another employee named Talia was going to her station with a customer. She took the path right at my car door. I was in motion to exit car and she just stopped there and apathetically stood there, no acknowledgement or excused me (Mario was still dealing with me with my car) as she passed without even acknowledging me with her customer, I stated you could have said excused me and she just passed and said nothing. I reported this to the parts manager as the service department manager was not on duty on Saturday. He said he would discussed this with him on Monday. I just found that rude and distasteful to not say anything nor acknowledge the need to pass with a customer as you could see I was engaged with my service advisor. Secondly, one of your car service people was observed by me and a sales person speeding in a Hyundai vehicle to the back of the parking lot where they washed cars. They should not be driving other people cars that fast and reckless. Third I have asked th employees to not mess with my seat controls. Yet again for the second visit, upon getting my car back from service I alsmost fell to the floor the seat was moved to that low of a position and not even positioned back. Finally only one side of the car was vacuumed clean. The passenger side (front and back) still has rock debris and pebbles on the floor. Customer service and quality control was a major issue.
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