Ms. Hickey was aweson as always!
Joel and the Lee Hyundai team did a great job in getting me in on short notice for a needed time repair
Marcos was professional and friendly.
Joel is always great and goes above and beyond!
Declan was very helpful and courteous. We appreciate the service he rendered. Thanks
Joel is great. Outstanding professional.Always treats me like family
Joel Harmer did an excellent job on repairing my car. He also surprised me by having my car cleaned and washed. Thank you so much, Joel
From the time I pulled in to the time I left. Everything went great.
Marcos kept me informed the entire time my vehicle was in for service.
Sherry is a very knowledgeable professional and truly cares about providing excellent customer service. She thoroughly explained all the Hyundai service recommendations at 15,000 miles for my Tucson Hybrid. Despite how busy the service center was that day, her attention to detail is remarkable and how she treats each customer with the upmost respect is so appreciated and made for a pleasant experience! Thank you Sherry!
When they replaced my tires they left white glue around the tire. They totally unsatisfied because the white will not come off my tires
As per usual, Lee Hyundai and All, its employees are professional, courteous, and friendly
Outstanding service. Friendly employees and we appreciate appreciated Appreciated the shuttle service
I am very pleased with the service
Declan provided excellent customer service throughout my visit. He was professional, knowledgeable, and made the entire service experience smooth and stress-free. He kept me informed, answered all my questions clearly, and made sure everything was handled in a timely manner. I truly appreciate his positive attitude and attention to detail. Job well done!
I spent almost 4 hours for an oil and filter change. Truly unacceptable
Kellie was the best, kept me updated and informed. Service was quick even with added request and recall.
I dropped my car off for a emissions recall today and was sent a link with a 12 point inspection with photos and a checklist of things wrong with my car an there was nothing wrong in the exterior category. I went to pick up my car this afternoon and walked inside to grab my car key, I signed 3 different documents. Nothing was never mentioned to me nothing was said he handed me my key and I went on my way. I walked up to my car everything seemed fine, I opened the door and hardly sat down and noticed a LARGE crack on my windshield. I immediately got right back out and walked right inside and informed a couple individuals and a female asked me to pull my car into the bay. I pulled my car in and she looked at it and said “looks like something may have already been there and the heat and cold made it crack more” I said absolutely not after a few minutes of going back and forth and explaining multiple times that I 150% would have noticed if there was a crack in my windshield due to me literally being in and out of it all day, The whole time it seemed as though it was trying to be said the crack was already there. I was told that I had two options either take pics and they could be shown to a manager on Tuesday or I can bring my car back in Tuesday so it can be looked at. I will say that Declan did seem to really be trying to help but maybe he was given a hard time by others. I opted to have him take pics and bring my car back in on Thursday. Ultimately I find it very very hard to believe that whoever got into my car and pulled it back into the parking lot did not notice the large crack in my windshield and not think maybe it was important to mention. Either way I truly hope this is taken care of correctly and efficiently being my windshield was perfect when I dropped it off today.
Excellent service! Outstanding care! Very personable csr! Thank you Lee Hyundai for taking care of my Elantra!
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