I was completely satisfied.
Made my experience smooth and hassle free.
Mrs. Tate is truly top-tier. She demonstrates exceptional customer service skills, combined with deep knowledge and genuine compassion. She took the time to understand my needs and ensured I received the best possible assistance. Her professionalism and care made a real difference in my experience. Grade A service—thank you!
Wonderful. On time as promised.
Ms. Kellie was very helpful with getting things solved and done for us. She ensure us that we would be good doing the process. An delivered on her words with great customer service.
I’m loyal customer to Lee Hyundai because of Tilita Tate. She has been servicing my vehicle for years. Her personality and grace has gained my 100% trust as a servicing agent. Thank you Lee Hyundai and Thank you Tilita!
Great service by Declan, very informative of every single detail that happened to my car.
I just got my oil changed yesterday and my car is showing low engine oil and not accelerating!
They misrepresented the work that was done WITHOUT NOTIFYING ME PRIOR TO THE SERVICE. I WAS QUOTED $349 FOR THE LIMITED reason I brought in the car ( oil pan leak and replacement of oil pressure sensor).. For some inexplicit reason they decided to carry out 2 “missed” service codes for 55,000 and 60,000 miles. I was presented with a bill of $3,400 at pickup.That represents 10X what was quoted without notifying me prior to doing the work.
Joel told me to call if I had any questions after receiving the recommended fixes. I attempted to call back 4 times an hour apart. Each time was told I needed to speak to Joel. At the end of the day I show up in person and was told Joel had left at 11. Then why was I told I had to speak to him and to wait on his response if he was not at work? Same thing happened Saturday. Only way to get a response is to show up in person. Experience was terrible. The only good thing I have to say was Toleda was awesome
Declan was my technician and everything was smooth and fast. So happy with my vehicle and the amazing team at lee hyundai.
I could not have asked for better service and communication. A big thank you to everyone involved.
I still have not heard from Hyundai dealership in Pinehurst where I bought my car. I left them a voice message.
Special thank you to Kellie.
Excellent service, professional, helpful, answered all questions, and addressed all concerns.
Need to make sure someone contact Car Shield so you can repair valve cover leaking
I always have a great experience at Lee Hyundai!
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