Wait was too long. I feel like you overbook the 7:15 appointments and it takes too long for people who have to go to work.
Zack was great and very helpful with my vehicle service needs. A professional…
Previously explained to numerous staff. However, I have done business with J Allen for a number of years and have always received top notch service. The other day however left much on the table and I wasn’t impressed.
I was completely satisfied with the service that I received on my vehicle. From start to finish, my technician, Dante Madison kept me informed, he explained the repairs and provided photos and videos. He was very courteous, professional, friendly and responsive when I had additional questions. He helped ease a lot of the anxiety when I discovered I had an engine oil leak. I will definitely be a return customer.
I was impressed with his professionalism and attitude and helpfulness. Very impressed with his expertise.
I was completely satisfied with Jaylen’s help he got my car in without an appointment and got a service in a reasonable amount of time. He also provide an Uber home and an Uber is picking back up. I only live about a quarter mile from Allen Toyota so it was very nice. I didn’t have to sit there in the waiting room or appreciate all that seriously Jaden was very professional and sincere.
I am happy to contribute.
He’s the absolute BEST.!!
Dante was very nice. He did a great job of informing me what my vehicle needed and suggested maintenance needed soon
Zack was very helpful. Like doing business with J Allen Toyota. Don’t forget Tim, have to be real good to fill his shoes.
My service tech was very helpful and kept me informed of vehicle status. She also checked on my maintenance contract and coordinated a new one. Very well pleased with the service completion time required.
Wait about 2 1/2 hours, but it sounded like they are behind before I got there.
Everyone was pleasant to work with!
service was exceptionally professional and quick. I am very very satisfied.
Rose assured me that all of my concerns would be checked out and the cause would be found. Rose kept me informed during the morning. Also, when I set the appointment I was informed that I should expect a 2 hour stay. Much better than over promising. Rose should be commended. True professional. Thank you Rose.
He was a very polite advisor. Kept me informed of my vehicle while it was being worked on.
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