Service Center

Real Reviews From Verified Customers

Cynthia M.
5 out of 5
9/11/2025
I was pleased with Thomas' courtesy when informing what my vehicle needed, should I choose. He commnicated well through the process of completing everything needed at the time.
Caroline J.
2 out of 5
9/11/2025
Rebate on new tires taken back by Hatch Toyota. When and how is this rebate handled?.
Marion S.
5 out of 5
9/11/2025
Great job! Thank you
Kimberly H.
5 out of 5
9/11/2025
Thank you,Jason! I appreciate your work ethic.
Justin P.
4 out of 5
9/11/2025
Raj is the greatest of all time!
Michael O.
5 out of 5
9/11/2025
Great service
Michele B.
2 out of 5
9/11/2025
2 hours is too long for an oul change
Susan B.
4 out of 5
9/11/2025
I’m a little confused because the guy at the counter said the mileage on my sticker didn’t mean an oil change but when I got my receipt it said my oil was changed. Other than that great service!
Douglas M.
2 out of 5
9/10/2025
My vehicle sat outside after being completed for about 30 minutes. I had to go out and find out what was going on. My paperwork was on a desk in the service department just sitting there with other people‘s paperwork and then they have never gone over to Work. I’ve asked him to put new filters in. They had never put the cabin filter in so then they had to turn around and I had to wait longer to get the cabin filter. Your people are very nice and considerate. I know this was a one time occurrence and I will continue to bring my vehicle you guys.
Horne C.
5 out of 5
9/10/2025
The service was very good. Thank you
John D.
5 out of 5
9/9/2025
Thank you
Maria Ireene.
5 out of 5
9/9/2025
Thank you
Karl W.
3 out of 5
9/8/2025
Forgot to reset the maintenance alert on dash. Figured it out myself. Otherwise good job.
Eileen A.
4 out of 5
9/7/2025
Great work! But the service was slow.
Christine O.
5 out of 5
9/7/2025
I love you guys! I have only had totally positive experiences with you.
Brian G.
5 out of 5
9/7/2025
Eric's communication was great.
Silvano F.
5 out of 5
9/7/2025
I’m very satisfied with your help! Thank you very much!
Jodie G.
5 out of 5
9/7/2025
Always a great job at Hatch Toyota!
Amy R.
1 out of 5
9/7/2025
Not sure if the problem was fixed. I couldn't get the intermittent windshield wipers to come on. Not sure if the windshield needs to be wet first because of the water sensor.
Shane T.
2 out of 5
9/6/2025
Situation explained to management. But makes me want to find another service center and source for my Toyota business.

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