Service time was a bit long this time, but know they do a good job.
I’m thankful for your whole team.
waited hours and the the tech helping left. someone else helped me. they say the tech tried to call me but i was in the waiting area. it was wasted hours.
My service advisor was not too helpful. I had to have the parts manager Tim assist me to get my vehicle parts in. Besides I didn’t really understand him when his was speaking to me.
It took too long for a simple oil change. 2-1/2 hrs.
Multi point check took several hours and service rep said this was stated at check in nothing was said about being behind or taking several hours. I make an appointment as I live an hour away because I stay and wait for the vehicle an inspection should not take several hours.
Rajeev is always so helpful and competent Thanks Rajeev
Service time was very excessive. Suggest rotating shop personnel lunch times or hiring more shop personnel or not scheduling customers during lunch time. Any of these suggestions would improve customer service.
Took a little longer than usual (just under 2 hours) and the new web to track the service wasn’t useful.
In today's world, yes I was very satisfied. I didn't get shot. Very nice polite crew. Wish I could've got got out of there sooner, but it was very nice. The atmosphere was nice. The people were polite and well mannered.
I don't like the video check up. The camera moves too quickly and I don't have a good idea of what I am looking at.
I made an appointment few days before my service date for a 15k service
After driving 115 miles (230 total) to drop the car off I was informed my service contract expired 12 days earlier.
I of course would not have driven this distance if I had known the contract expired
The communication on this was very poor
I was originally told the job would take 3 days which worked with my work schedule. It ended up getting done in 2 days which did NOT work with my work schedule. I ended up having to pay for the third day of car rental, $75.
Thank you. Sales rep. Kept in contact with me and help me the whole way through. Made the whole experience simple and fun. Thank you again.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social