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Real Reviews From Verified Customers

Service Center Review Summary

5 star 687 reviews 56%
4 star 251 reviews 20%
3 star 56 reviews 5%
2 star 126 reviews 10%
1 star 117 reviews 9%
Review Us
Sharon L.
5 out of 5
9/29/2025
Hatch staff are good people and good customers service.
Douglas P.
1 out of 5
9/28/2025
Wife brought the car home, maintenance required warning still on. I figured it out, but kind of lame.
Andrea M.
4 out of 5
9/28/2025
The only issue I had was he didn’t go over my report with me like most of the guys do when my truck is done
Ken C.
3 out of 5
9/28/2025
It’s a long drive to your place.
Sandy B.
1 out of 5
9/28/2025
I noticed my car parked outside after waiting for an hour and 45 minutes. When the service guy checked my car had not been serviced yet. They did a rush job and got me out in 15 minutes. Hope they actually rotated my tires and checked all my fluids as scheduled.
Aracely M.
5 out of 5
9/28/2025
Super nice and gentle
Melissa M.
5 out of 5
9/28/2025
I received kind and timely service.
Gary S.
5 out of 5
9/28/2025
Tom was great, professional and efficient!
Colter M.
1 out of 5
9/28/2025
Ur tech said my vehicle was fine but the front end on the truck is messed up
Geri C.
3 out of 5
9/27/2025
Service was great. But you have the worse music.
Gary M.
4 out of 5
9/27/2025
Did not get estimate on cost of repairs recomended
Robert D.
5 out of 5
9/27/2025
prompt service
David R.
5 out of 5
9/27/2025
So far so good ????
Paul T.
5 out of 5
9/26/2025
Oh yes job well done
Patrick S.
5 out of 5
9/26/2025
Great staff and service!
Matt G.
4 out of 5
9/26/2025
Rajeed is great to work with!
Scott J.
4 out of 5
9/26/2025
I am sending a letter to Robert Jones that gives credit to Jason Johnson for coming up with the solution that allowed my car to be fixed in record time, with the help of Tom Natsvogel. Well done!
Elina W.
5 out of 5
9/26/2025
You're welcome!
Steve B.
5 out of 5
9/26/2025
Rajeev was very professional, courteous and thorough.
Christopher A.
1 out of 5
9/26/2025
We were told to come in for an oil change and didn’t get one

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