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Real Reviews From Verified Customers

Service Center Review Summary

5 star 687 reviews 56%
4 star 251 reviews 20%
3 star 56 reviews 5%
2 star 126 reviews 10%
1 star 117 reviews 9%
Review Us
Fred J.
5 out of 5
11/23/2025
Thank you and your team. It was a pleasant experience and the service provided
Jason F.
4 out of 5
11/23/2025
Customer service excellent always a pleasure getting our service done there. Hatch Toyota has been great to us and will continue to get our vehicle serviced and purchase our vehicles there
Gino A.
2 out of 5
11/23/2025
Nobody in service department greeted us as we pulled our vehicle up. Advisor was brand new and had little knowledge about service department. Supervisor was extremely rude and unhelpful. Tried charging us for things we did not approve.
Malcom S.
5 out of 5
11/23/2025
Raj was thuro and polite
James J.
4 out of 5
11/23/2025
Excellent Service in and out quickly!
Rhoda M.
5 out of 5
11/23/2025
The service is fast.
David M.
5 out of 5
11/22/2025
None
Cheryl S.
5 out of 5
11/22/2025
I love you guys !! how bout them Cowboys
Caryn C.
5 out of 5
11/22/2025
Thank you
Thomas J.
5 out of 5
11/22/2025
Eric was extremely professional ????
Michael P.
5 out of 5
11/21/2025
Excellent service thank you.
Phillip R.
4 out of 5
11/21/2025
I dont care if your techs want some refreshing cologne but at least put it back the right way.
Alivia A.
5 out of 5
11/21/2025
Easy to talk to and explained the work completed.
Charles H.
4 out of 5
11/21/2025
Rajeev went above and beyond not onswered any questions that we had as well as explaining what the maintenance consists of. Thank you, Tom
Vicki G.
4 out of 5
11/21/2025
Rajeev, went above and beyond to help resolve my problem. He was much appreciated.
Margrett H.
5 out of 5
11/21/2025
Everyone was pleasant and helpful and made my experience easy. Thank you
Alycia K.
5 out of 5
11/20/2025
Thank you
Carol S.
5 out of 5
11/20/2025
He kept me informed as to the status of the service being performed
Stephanie I.
2 out of 5
11/20/2025
Waited a long time with no update on progress. Service is just not what it used to be
Rose S.
4 out of 5
11/20/2025
It was just ok

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