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Real Reviews From Verified Customers

Service Center Review Summary

5 star 376 reviews 66%
4 star 119 reviews 21%
3 star 17 reviews 3%
2 star 26 reviews 5%
1 star 31 reviews 5%
Review Us
Michael P.
4 out of 5
5/20/2026
Thank you no coment
Jennifer P.
5 out of 5
5/15/2026
Anna was great from when I walked in to when I left. She got me in and out and I greatly appreciated her
Lucille B.
5 out of 5
5/15/2026
I like discounts
William F.
5 out of 5
5/15/2026
I've had a good experience with both my vehicles when I have taken them to you. MARCELINA has been great.
Gregory P.
5 out of 5
5/13/2026
Very pleased. All things were very completely explained to me got satisfaction
April C.
5 out of 5
5/13/2026
Marci was great. Pleasant, professional, efficient.
Georgiana D.
5 out of 5
5/12/2026
Amazing team and front line service desk folks I’m always so happy to work with your team Great !!!!
John E.
5 out of 5
5/9/2026
Thank you
Stacey C.
4 out of 5
5/8/2026
The staff were kind and helpful and amazing. It was not always so great at Hatch Toyota. There is something to be celebrated here.
Grace W.
5 out of 5
5/8/2026
Pleasant and efficient
Donna H.
5 out of 5
5/8/2026
Excellent service from Anna today! Job well done!
Kenneth H.
4 out of 5
5/7/2026
I really like how the job is done on my car very professional and the mechanic pin pointed where the problem was at and the problem was fixed thank you!
Brenda W.
4 out of 5
5/7/2026
Following my service, my car smells like gas. It concerns me
Ray H.
5 out of 5
5/6/2026
Was received with a warm welcome.Courteous and professional. Thank you and God bless you all
Glenn F.
5 out of 5
5/6/2026
Anna goes over and beyond to help her customers she is the best
Carolyn T.
5 out of 5
5/5/2026
Awesome service
Freddy B.
5 out of 5
5/5/2026
Gabe and his staff, Terry the mechanic are outstanding and really enjoy their work ethics and customer service!!!
Pete T.
2 out of 5
5/5/2026
Part of the problem was fixed, but will run it a bit to see if it fixes itself. I know if it does not, service department will take care of it
Aaron J.
5 out of 5
5/4/2026
The staff is excellent and ford took care of my car as if it was his own thank you hatch and marcy and gabe along with anna are a jem this city has needed ty guys
Johanna G.
2 out of 5
5/1/2026
Anna was very rude and hung up on me. This was reported to Gabe and Bob. I didn’t get any information about my car other than “nothing was wrong” and “dust”. Very unprofessional service counter experience.

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