Service Center

Real Reviews From Verified Customers

Ian M.
4 out of 5
7/29/2025
After my last experience a couple of months ago with your service department, i was "never coming back." Chris made me glad i did, giving me the completely opposite, and positive experience. He was honest, to the point and washed my car. I think thats the first time i got the car wash, and he thought it was no big deal. Hes a genuine guy, and in his line of work thats a unicorn. Please protect this man, or give him a raise or something. Ill be back for Chris in 5000 miles.
Gena S.
5 out of 5
7/29/2025
Excellent service as always
Samantha F.
5 out of 5
7/28/2025
Amazing customer service. Trustworthy and communicative.
Sherri T.
5 out of 5
7/28/2025
Alex Rogol was very, very good. He explained the problem and what they were going to do in a way that was very understandable, kept me updated on what was going on He was personable, knowledgeable and honest.
Jim G.
4 out of 5
7/27/2025
He was grest
Shyam P.
5 out of 5
7/27/2025
Great Service
Cedric L.
5 out of 5
7/26/2025
Tim was extremely courteous and polite. Keep it up.
Karen M.
3 out of 5
7/26/2025
As always Tim did a awesome job
Samuel K.
1 out of 5
7/26/2025
The reason why I brought the car was not sorted. It still exists. I brought the car because it vibrates during sharp turns. I was told it is because of the tire change I had from Kia Napleton. However, I had the tire change last Friday and yet the vibration problem has been present for the last few months. I tried to explain in the end but they were not listening to me
John M.
5 out of 5
7/26/2025
Perfect service
Maysaa N.
1 out of 5
7/26/2025
It took 2 hours and 29 minutes door to door to get an oil change and change 2 filters despite arriving on time for an appointment. This is absolutely unacceptable.
Traci J.
1 out of 5
7/26/2025
I was there for an hour and and half for an oil change! I was late for another appointment I needed to be at. It should NEVER take that long.
Tyler S.
5 out of 5
7/26/2025
Tim was great and super helpful throughout the whole process
Larry S.
5 out of 5
7/26/2025
T
Reiner J.
5 out of 5
7/26/2025
Es una persona magnífica y me atendió super a pesar d que mi inglés está más o menos pero le doy una buena calificación al señor Eric perkins muchas gracias por todo su apoyo y por ser hyunday la mejor en todo el mundo gracias muchas gracias
Kelly M.
5 out of 5
7/26/2025
Austin made the experience the absolute best one I’ve ever had with the service department in the 7 years I’ve been using Suntrup Hyundai. His conversation skills are above and beyond. Never a bad experience there, but Austin was simply the best.
Richard B.
2 out of 5
7/25/2025
Long wait which was not explained to us in a timely fashion.
James M.
5 out of 5
7/25/2025
Great service
Lisa K.
5 out of 5
7/25/2025
Quicker turn around on oil changes and basic services. Quick and easy. Everyone very nice and helpful.
Mark S.
4 out of 5
7/25/2025
As always Tim provided excellent service. Personable and friendly, knowledgeable, and took care of assessing our seatbelt recall replacements in addition to oil change and recommended repairs.

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