Service Center

Real Reviews From Verified Customers

Christopher B.
5 out of 5
8/2/2025
She was very pleasant and a joy to work with.
Hayley N.
5 out of 5
8/2/2025
:)
Paul L.
2 out of 5
8/1/2025
Kaylee gave me the best service possible for the the given circumstances. I took my car in for a routine oil change. I take my car home and my battery miraculously dies as soon as I get home. I don’t trust the mechanic. I appreciate the complimentary car service and battery. Thank you.
Marvin And.
4 out of 5
8/1/2025
Tim is simply THE BEST !!!
Krista S.
4 out of 5
8/1/2025
Tim is always the best. Always kind and very communicative which is greatly appreciated.
Joanne M.
5 out of 5
8/1/2025
Tim is always great to work with , very thorough and friendly.
Jenny P.
1 out of 5
8/1/2025
The estimated charges were hit even close to what I ended up paying even with the discount
Charles R.
4 out of 5
8/1/2025
He was also helpful in terms of trying to solve a door locking issue. We’ll see if it works! I appreciated his efforts!
Melody R.
4 out of 5
8/1/2025
Erik did wonderful! I’ll be sure to visit again and ask for him.
Keppler S.
5 out of 5
8/1/2025
Very fast efficient service.
Elise B.
4 out of 5
8/1/2025
Austin was fantastic. There was a lot of inappropriate behavior from the check out counter and Haley, I believe was her name. They complained about a "friend of suntrup that was a pain that didnt even buy their car from suntrup that was getting $200 off for no reason." And "can you call this guy? He's a talker, nicer but a talker. You will have to rush if off the phone." Not great for other customers to hear. Austin was awesome though!!!
Jermaine L.
5 out of 5
8/1/2025
Hayley is awesome. In 5 years with a genesis she is the best adviser ive ever had .
Dennis W.
5 out of 5
8/1/2025
Great customer service
Cindy K.
5 out of 5
8/1/2025
Tom was very helpful, friendly and professional. My husband used a walker and Tim brought my car into the diverted area so he didn't have to walk very far. He also offered to put his walker in the car for me. Wonderful service!
Patrice K.
5 out of 5
8/1/2025
Austin was great
Ronald A.
5 out of 5
8/1/2025
Courteous, timely service.
Jacqueline S.
5 out of 5
8/1/2025
Always personable, professional and informative
Brigitte C.
4 out of 5
8/1/2025
Grateful
Jordan H.
5 out of 5
7/31/2025
It was super fast and very efficient!!
Katherine S.
2 out of 5
7/31/2025
Terrible service

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