Suntrup Hyundai Auto Repair Service

I always trust Tim to take good care of my car!

Awesome service

Very professional, friendly, and thorough!

No complaints. Service was fine, and appreciated hearing that the filters where good enough and not tried to be upsold on them or wipers!

waste of money !

Alex did a great job, very, very knowledgeable.

Service was great as always. The staff has been concerned about the issues and respectful of our time

My car is still making the noise I took it in for in the rear end. It's not fixed.

Kayley is always a pleasure to see and work with. You have a great employee.

Kayley, should not be in a customer service position period. She is rude, condescending. My first interaction with her is when you first started taking appointments only. I explained that I had always just drive in get my oil changed. she informed me that day there is s new sheriff in town. That day I took my car yo another dealer for an oil change. I had been a Suntrup customer for years. I have purchased a 2025 Tucson earlier this year. This was my second oil change today. Here comes Kayley to my car I informed her I was here for an oil change she is very unprofessional. Do you have an appointment , yes I do it is for 7 am there were no other cars in the service bay. I did not get out if there until 9 am and had my paper work up for a little bit because I knew who did my oil changed and he handed her the paper work at 8:15. About 8:45 she said they were washing my car it would be ready in a few minutes. The dress code needs to looked at slso, the service guys have yo wear uniforms why wouldn’t she if she is going to be a customer service representative. Biker shorts and t shirt is not appropriate for work. If she tries to help me again I will ask for another customer service representative.

Austin was incredibly helpful today. I scheduled both of my cars for today - one in the morning and one right after lunch. I assumed the one scheduled in the morning would be ready by lunchtime so I could easily swap out the cars, but that was not the case. Austin, realizing I was at the dealership with no car to get me back home, expedited my second car’s oil change so I didn’t have to wait very long. I was in and out in no time. I really appreciated his help.

Two hours for an oil change seemed a bit excessive.

Tim is friendly and professional.

He was great

Friendly and efficient service. Thank you!

Alex was great

Super professional explanations about the issues that my car had and detailed steps that were taken to fix it. The job is done professionally, thanx to Mr. Tim and rest of the team. I got answers and advices on all my essential questions and. Once again thank you all!

Tim is a great person to work with.

I am still waiting to set up the appointment with body shop to resolve my recall. It's been two months. I'm losing my patience.

Erik was very nice to talk to. He took care of my requests. Didn’t want a car wash and he made sure that the EI was performed.