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Real Reviews From Verified Customers

Service Center Review Summary

5 star 973 reviews 59%
4 star 397 reviews 24%
3 star 34 reviews 2%
2 star 122 reviews 7%
1 star 125 reviews 8%
Review Us
Maria K.
5 out of 5
9/27/2025
Alex is professional, courteous and personable. Thank you for a great service and for going the extra mile to check on the suspicious service history on my account!!
Kim K.
4 out of 5
9/27/2025
Alex Rogal did a great job advocating between the dealership, the customer, and the warranty company. Alex did a great job utilizing his fellow colleagues (Tim) to help with outlining a strategy for the best outcome (new engine). Alex was able to also get the catalitic converter repair covered when it was determined the burning oil that caused the engine failure also caused the catalytic converter failure. Great job Alex.
Angela H.
5 out of 5
9/27/2025
Im loyal because Suntrup has been loyal to us! Keep up the good work!!
Ronela H.
2 out of 5
9/27/2025
My car was supposed to be cleaned inside and out . I had to go to the car wash after to clean windows and dash! Alex was Very nice and great to work with!!!!
Not-Provided I.
5 out of 5
9/27/2025
Great service. Good job Tim
Joann C.
4 out of 5
9/27/2025
I submitted great comments about Acacia. I hope you got it. Nothing happened after I hit the submit button.
Lora R.
5 out of 5
9/27/2025
Acacia was wonderful to work with!! Always great service at Suntrup Hyundai South!
Roberta S.
1 out of 5
9/27/2025
Respectively, I was looking for some answers in regards to how to operate the vehicle. Yes I’ve had it for several years, but I am 70 years ago old and I asked some questions on how to operate the radio system and some other systems and got a negative response other than that the mechanical repairs were done precisely
Marlene W.
5 out of 5
9/27/2025
Alex Rogol has always provided excellent customer service.
Muriel C.
5 out of 5
9/27/2025
As always, the service was great. Kayley Dixon was very professional and made me feel welcome. My appointment time was honored and they got me in right on time.
Barbara H.
5 out of 5
9/26/2025
I’m always satisfied with Tim. He does a great job informing me about my car.
Josephine C.
4 out of 5
9/26/2025
Alice, thank you for all of your help yesterday. I am at Mercy Hospital with a couple of small fractures to my pelvis. It looks like I’ll be going to a physical therapy center for a couple weeks. I’ll call you when I know when I can bring my car back in. Please thank your staff for helping me out. Jo Colombo
Company C.
4 out of 5
9/26/2025
Thanks Kaley
Adean D.
5 out of 5
9/26/2025
Alex was very professional he introduce himself when he came to my vehicle and was very helpful.Thank you Alex
Ronald V.
5 out of 5
9/26/2025
Painless
Diana P.
5 out of 5
9/26/2025
Everyone I spoke with was courteous & informative.
Barbara T.
5 out of 5
9/26/2025
Everything went smoothly and my car was return clean and smelling fresh. Service with a smile
Tim G.
5 out of 5
9/25/2025
Kayley and your team did a great job!! I especially appreciated the shuttle service….extremely helpful
Mark G.
5 out of 5
9/25/2025
Tim was great.
Thomas D.
3 out of 5
9/25/2025
I don’t appreciate having to pay a credit card surcharge. High class organizations do not charge a surcharge. Suntrup is putting themselves in the lower class by charging one.

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