Service Center

Real Reviews From Verified Customers

Sherri D.
5 out of 5
11/11/2025
Austin was very polite and professional. He followed up as he promised. No complaints!
Mary B.
5 out of 5
11/10/2025
Service experience was fabulous from start to finish.
John M.
5 out of 5
11/9/2025
All very good
John C.
5 out of 5
11/8/2025
Tim was fantastic and extremely helpful.
Razija N.
5 out of 5
11/8/2025
Alex was very nice. I would recomend him to everyone.
Robert S.
5 out of 5
11/8/2025
Exceptional service….very friendly. Explained in detail my upcoming service interval mileage. An asset to Suntrup Hyundai.
Dennis G.
4 out of 5
11/8/2025
Job well done, complete satisfaction!!!
Todd R.
4 out of 5
11/8/2025
I was told it could be 3-4 hours, was completed after 1 hour. Thank you!!!
Douglas C.
4 out of 5
11/8/2025
Alex is the best
Lisa J.
5 out of 5
11/8/2025
Everyone is so nice and professional. Tim is always professional, excellent customer service, and trustworthy. Hyundai should be very proud to have someone like him at the front desk. Employee of the year for sure!!!
Geaorge H.
5 out of 5
11/8/2025
Thank you Tim.
Jules C.
5 out of 5
11/7/2025
All around great experience and communicated well through the process
Robert D.
4 out of 5
11/7/2025
Tim did an excellent job when walking me through the recall process. I had several questions and concerns about other recall notices I received and he explained very well to my sarisfaction. He kept me apprised while in your waiting room so I can readily say his performance was 5 star. I hope you are compensating him well for his leaving Suntrop would be a great loss to your organization. Thanks Tim. Job well done! Bob Deters
Gary R.
4 out of 5
11/7/2025
Speedy turn around
Barbara T.
5 out of 5
11/7/2025
It went fast and easy. Thanks for your service
Bryan D.
3 out of 5
11/7/2025
Great communication. Things were delayed, but I felt taken care of. Maybe set a more careful queue for EVs though. If only certain mechanics are certified to service them. Was weird being scheduled for a battery test but a mechanic wasn't available right away to perform the test.
Dorothy G.
5 out of 5
11/7/2025
Tim was very friendly and helpful
Jerry P.
5 out of 5
11/7/2025
Alex was a 10 out of 10 for customer service. Explained everything. Great job Alex! Good customer service is expected. Exceptional service is hard to find. I'll be back for any services needed.Thank you.
Anthony B.
4 out of 5
11/7/2025
Very pleased, Tim always provides great service and presents himself in a very professional way. It is very appreciated. Not common to run across that kind of professionalism and work ethic.
James K.
5 out of 5
11/6/2025
Tim was very helpful and informative. I appreciated working with him.

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