Robert was fantastic! He was helpful and communicated during the process.
Very professional and competent!!
I was very disappointed in this visit. I sent a note mentioning that there was a low-pitched driveline whine under no-load conditions at 30-35 MPH. Also there is a rubbing noise when steering wheel is turned. Your technician “couldn’t duplicate” complaints. That is insulting. We didn’t imagine the noises. The driveline noise is the same as we had in our GV70 and was corrected. Your technician is either lazy or has poor hearing. There are no other possibilities.
Appreciate the good work!
The staff was very kind and accommodating. That is greatly appreciated - great customer service! My service was also completed in a very timely manner. Thank you!
Johnny is great. He exceeded the expectations
Quick appointment. Excellent service work. Friendly service staff.
I'll be back!
The service was done in a timely manner which I appreciated. However, I was disappointed - even REGULAR service dealers wash and vacuum with an oil change. My husband has a 2021 Nissan truck that gets washed and vacuumed at each service appointment. I expected at least this from a luxury dealer like Genesis. My first service appt. was a let down. I had to wash and vacuum it myself later that day.
Best auto dealer I have every done business with.
Mr. Turnage was excellent and the services performed on my vehicle y the service team were great.
Robert and Aaron and the staff at Genesis Of Hattiesburg and Mack grubbs Hyundai are phenomenal
Robert is very attentive to everyone with an appointment for service. My work background was customer service and I’m kind of stickler for that. Robert is great with the customer!
We had an excellent service experience with the Genesis Hattiesburg service team!
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