Had to bring my car back after the service. No apology he mumbled something about a clip coming un done and handed me my keys back. I felt like I was annoying them. Had to double check with him that I was good to go and he kept back to me and told me yeah. Worse service I've ever received.i won't be coming back to this dealership.
Awesome service from start to finish! The staff was friendly, professional, and very efficient. They explained everything clearly and had my car ready quicker than expected.
Very accommodating
Respectful of my schedule
Everything was fine we have no issues.
It's a pleasure each visit. after a two hour drive for service I appreciate the friendly and accommodating atmosphere!
Robert is very friendly, professional and knowledgeable of what your car needs.
The team did a fantastic job with my first service visit. The car was well taken care of and Johnny, my complimentary driver, was awesome!
This experience has only reinforced that purchasing the GV80 from the Hattiesburg team was absolutely the right choice.
Robert was very personable and helpful.
I had a very great experience, and looking forward in doing business with you guys in the future
Cruise control not working, call me, Lawrence C
The service required was completed promptly and professionally.
Robert is an excellent customer service representative, and provides the best service I have ever received at a dealership.
I want to thank Mr. Robert for taking care of my service and making the service request for my other Genesis GV80. The service team always treat me with respect and I feel good each time I visit the dealership.
“My experience with this dealership has been extremely frustrating. My car has had the same issue since September, and despite multiple visits and so-called repairs, the problem is still not fixed. I even took it to Genesis of Covington, where they identified the issue, but I was told to return to the original dealership. After doing so, the car is still not repaired. This has been a huge inconvenience and disappointment. I expected better service and accountability from a brand like Genesis.”
Robert was most helpful keeping me informed and answering some of my technology questions
Everyone I come in contact with at the dealership has always been very nice. The work I have had done has always been above and beyond.
Very pleased with the service I received on my visit to Genesis car dealership. Robert was great.
Robert, as always, thank you for the great customer service and for the loaner. John was very kind when returning my car. Much appreciated. Bridgette
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