Genesis of Hattiesburg Auto Repair Service

Great service and personal.

Very pleased

Excellent service and great staff.

Robert provided impeccable service in a timely manner. Great experience. Thank you!

Great service

Robert has always been professional and courteous with us and we appreciate his help.

Wasn’t ready when I got there. And then when I got there they told Me things that I should have been called about during the assessment. I dropped it off at 830 and at 230 it still Wasn’t Ready

Always easy and a pleasure to work with.

No I'm not satisfied at all.Because my warranty was used and I paid the deductible and my AEB system was suppose to be fixed on January 29th soon as I made it to McComb the AEB system was back on and Tommy said when they put the machine on my car he said all 4 sensor was showing bad .And they only replace the front passenger side sensor. On the 19th I drove back thinking Robert the manager would at least got things straight but after I told him Im not gone keep paying a deductible because if all the sensor was bad the tech. Should have replaced them.All Robert gone tell me its was gone take him 20 minutes to call the warranty people's and they didn't have the part but why would u schedule me appointment to drive all the way from Centerville when u know u didn't have the part in the first place and Robert the one who scheduled this appointment on the 19th of February.Sounds like poor management to me

Very satisfied

I am pleased with the service.

Sure!

We found rain forest dash wipes and air freshener hangers in our vehicle following this service. We are not happy that our car was run through a rainforest car wash. We hand wash our vehicle to avoid micro scratches and harsh chemicals and paid a lot of money for a ceramic coating to protect it. PLEASE DO NOT WASH our vehicle again as part of your service.

Had to bring my car back after the service. No apology he mumbled something about a clip coming un done and handed me my keys back. I felt like I was annoying them. Had to double check with him that I was good to go and he kept back to me and told me yeah. Worse service I've ever received.i won't be coming back to this dealership.

Awesome service from start to finish! The staff was friendly, professional, and very efficient. They explained everything clearly and had my car ready quicker than expected.

Great customer service

Very accommodating Respectful of my schedule

Everything was fine we have no issues.

It's a pleasure each visit. after a two hour drive for service I appreciate the friendly and accommodating atmosphere!

Robert is very friendly, professional and knowledgeable of what your car needs.