Very nice and friendly staff. My oil change was completed promptly.
outstanding polite and quick keep up the good work
Each of the service personnel that I interacted with today were kind, courteous, and very professional.
The service department was on schedule for my appointment time and as of today everything seems to be good.
Thank you to Mr. Grubbs and his team.
Very professional and kind! Accommodating as well to me wanting to stay rather than drop off the car at last minute notice. Definitely deserving of a raise or bonus or gift of some sort.
I asked to get my car serviced while I waited. He got my car serviced in a short time. He was polite and appreciative of my using your dealership. Thank You.
Professional service. Safe atmosphere.
The wait time is short. The staffs were kind. The waiting room was cozy. Best Hyundai service ever.
Is it possible I could trade in my 2023 leased Palisade for a 2026 Palisade with no cash out of pocket and have a 3 year lease at no greater payment than what I currently pay? If I would have to come out of pocket, approximately how much? I have roughly 8 months left on my current lease.
Thank you.
One of the main reasons I purchased a car from Mack Grubbs Hyundai is the professional courtesy of all the staff. Ms. Martin was very helpful, patient, and thorough as she explained and completed the work order submitted on my vehicle. I am always pleased with the Hyundai staff who make me feel the I am a valued customer.
Very prompt attention to me, all of my questions were answered.
Aaron answered all my questions, service was quick and some programming issues were resolved.
Very pleased
Just thought y’all should have washed the vehicle
Great work from the team. Excellent service from start to finish. This is the Only place to have my Hyundai serviced.
Thanks Aaron!
Received prompt excellent service. Outstanding.
Cost and new car shouldn’t need a gasket
I was there for an oil change and an electrical diagnostic. I got there at 10am and didn’t leave till 2pm just for them to do an oil change and tell me i had to come back for my electrical issue.
Great service from a great team at Mack Grubbs Hyundai.
After driving over an hour home, I opened the messages sent to me while at the dealership. My fault on one hand that I waited until I got home. I thought they were just informing me when the technician started and finished. However, I'm those text were a link that stated my oil pan gasket was leaking and that it should urgently be repaired/ replaced. This was never discussed personally with me, nor was it in the final paperwork I received from Lily. Wouldn't you think it wiser to discuss this. Especially since I was there for an oil change! All other information pertaining to what was done to my vehicle was discussed and in that paperwork/ receipt. This is unacceptable.
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