Tommy is a great ambassador for your business. Very knowledgeable and very pleasant to work with.
Aaron was great! Has exceptional customer service, kept me posted with any updates on my vehicle. Keep up the great work!
So far the only services I have gotten from you all is oil change I have been very satisfied with all oil changes you all done. I plan to get other services done in December 2025 hope I will be even more satisfied when I have it done. I will call and make an appointment.
Thanks!
Betty W
Aaron was very knowledgeable in the service department. He kept me informed throughout the process. Aaron is an asset for Mack Grubbs Hyundai Dealership.
Everything were great, including the coffee
Thanks to Aaron and the service dept for getting my daughter back on the road with ac blowing snowflakes
It took days for anyone to answer my call in the Service Dept. I had to call the Sales Dept. just to get a response about the status of my vehicle. Please have someone who is available to answer calls from the Service Dept. during your service hours.
I am sending an email to the general manager with my concerns about the service I received.
Always excellent service by AARON
It took 4 MONTHS to get a small trim piece replaced. There was NO OFFER of a complimentary oil change or anything for my patience. Not a great way to get repeat business.
Very professional service. Told him what needed and pulled my car into the service bay and they were done within 30 minutes. Very satisfied and very fast service. Thank you!
He was very professional & handled everything in a courteous manner.
Reps were great. System issues (new I guess) and I never received any reports even after asking for them. I was told they’d be sent to me manually but still have not received.
The staff are always so kind and courteous.
Always amazing customer service when Aaron is my technician. Always takes care of whatever I need and answers all questions
I appreciate the professionalism I experienced with your service department. Aaron was extremely helpful and pleasant to communicate with. Thank you Mack Grubbs.
Rhonda O
Aeron was very helpful and clear in his explanation of the work needed, than done by Ray ,the mechanic who worked on my Elantra. Thank you both
Great service, polite staff, almost no waiting.
They always do a job and it was completed in a very timely manner.
Social