Thanks for your help in servicing my car! I appreciate the explanation you provided and that I was able to have the service completed in a timely manner. I left feeling hopeful that the issue is resolved and that my car has some more longevity to it.
Eric was very helpful and knowledgeable. He took his time to help find out an answer to a question I asked. I would recommend him and the service department.
Got my vehicle quickly done and accurate I had to bring my vehicle over from out of town and they serviced my vehicle as quick as possible also because it was storming
Everything was explained to us, the service is great and fast. We wouldn't trust our car care any where else.
That was meant to say Gio!!
Eric took great care of me. He was thoughtful, polite, and I appreciated him.
Your service team was MIA on this.
It was towed in on Monday, Oct 13 and not a single person from Kia reached out.
I messaged Kia Service 3 times in the following 8 days and not a single response.
So either your text system is broken. Or your customer service process is.
I still have no idea what, if any, work was done on my car while you had it this past 9 days.
I’m just glad that Morley showed up today and handed me a check for the vehicle. Because I’m really tired of playing games with the service department and waiting for messages and promised updates that never come. .
5/5 stars! Great experience.
I was attended in a quick friendly manner. Geo helped me get my service done same day and had rides available to and from work! Thank you!
Friendly, attentive, and knowledgeable.
Giovanni was very helpful and his service is real good!
My service advisor was very accommodating. He was able to get my car to be before I had to go to work. He was very friendly and knowledgeable.
Rouben is a goat, he needs a raise, trust me, customer is always right.
Service advisor was great asked him question he was able to explain why it was good to do the service on my car
Giovanni is an amazing employee. He is friendly and knowledgeable..
I wish the people would have told me if the light is not staying on it would be a waste to get a diagnosis because I paid 225 for nothing.
Excellent customer service from Rouben, also Excellent customer service from Flaco and Abby who helped me when Rouben was not there. Everyone was so helpful and very polite. Thank you for the great work
My service visit was seamless from start to finish. My service tech was friendly, Professional and knowledgeable about my service needs.
Well, I need to take it back in on Monday 10/27/2025. I was told it needs to stay there for a few days & you do not have a loner this is my only vehicle. It would be to have a loner. Now I need to figure something out. The associate that assisted me was courteous & thorough.
She was very polite and attentive. I did call about reediming a 50 dollar off certificate that I got once I got home. But apparently I couldn’t use it even though it was within the date?
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