She was extremely thorough and very kind.
As usual the KIA Service representatives were fast and courteous....Louie , Diana , and Eric (?) , were all above the grade
Thank you for your help and Merry Christmas!!
They completed the Emmision Upgrade (Recall) without any issues. They did a complimentary car wash. I was pleased.
glad my car was done before your electricity went out ????
Always kind an helpful an professional
Excellent Customer Service! Triple AAA rating!
I was so worried about driving my car. The vibration felt very unsafe to me. Service took care of me & put me at ease that my tires were not falling off. He even showed me the issue & rotated my tires back so I wouldn’t feel the vibration as much. Amazing service & made me feel valued & respected.
Customer service 10/10
Wait time 6/10 yes I know services you have to wait which I didn’t mind until I was ready for Uber to go get some food I was told my car was ready it wasn’t I waited another 40 minutes to get it. I also saw my car just sitting there prior to me going to request an Uber. Waiting three hours and I’m sure my car was done sooner.
Maybe focus on wait times instead of a car wash i would’ve rather been done sooner instead of waiting for hours after my car.
Then I got my report back with green check marks on everything, yet my check oil notification was still on then my windshield wipers broke.
Why check things off the list if they weren’t looked at ? I don’t know what is looked at during recalls but let’s not have people wait three hours
Abby is a great rep. She provided a very professional and enjoyable service. She kept me informed and updated throughout the process.
He was very helpful and freidly. I will take my Kia back for any further service.
Jacob and Frankie in parts are awesome!
Geo was friendly knowledgeable and timely! Took care of all the cars and my needs. Called when car was ready, easy in easy out. Thank you
Geo was great. Solid communication, everything was delivered on time. Thank you
Abeline moran was excellent and made sure everything was perfect!
They addressed every concern I had.
Thank you
Eric is always professional and kind. He al aye keeps me informed of the status of my car. Plus I love the waiting room set up. I always get a hot chocolate. The chairs are very comfortable and I love watching the tv . Future Kia of Clovis really takes good care of their customers. Thank you so much for excellent service ????????????????
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