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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1741 reviews 71%
4 star 480 reviews 20%
3 star 44 reviews 2%
2 star 99 reviews 4%
1 star 85 reviews 3%
Review Us
Denise D.
4 out of 5
6/6/2025
Eric did a great job. However I have had bad experiences with the dealership itself since I bought the car 3 years ago.
Cynthia Susana.
5 out of 5
6/6/2025
Helpful and listened to my concerns.
Sheryl J.
4 out of 5
6/6/2025
Feel welcome, valued, well taken care of!
Narine B.
4 out of 5
6/6/2025
I had a great experience during my service appointment. Rouben was friendly and professional. I have been servicing my KIA with you for almost four years and this was by far the fastest I have been in and out and I would credit the quick turnaround to the associate.
John R.
4 out of 5
6/6/2025
The rep was very friendly and helpful had my car ready in less than 4 hrs ????
Mary V.
4 out of 5
6/6/2025
Great service the only problem that should be fixed is when the customer is calling back, and nobody calls you back. So you have to look for a number call my one random to help you out. Other then that excellent me great service for the customer
Kristin B.
2 out of 5
6/6/2025
Communication was great! Drop off and pick up was fast and easy…but I was told my cars exterior would be cleaned but it wasn’t so it makes me question whether any of the rest of the maintenance check was done
Robert M.
2 out of 5
6/5/2025
Jacob was great the recall issue I feel was handled poorly by kia Corp
Gloria S.
5 out of 5
6/5/2025
Fast and courteous...very professional
Amelia D.
5 out of 5
6/5/2025
Great customer service and fast!
Auto 4.
5 out of 5
6/5/2025
Great service very nice staff Thank you future kia
Martin H.
5 out of 5
6/5/2025
You guys always do a fantastic job thank you
Clarence W.
5 out of 5
6/4/2025
The adviser did a excellent job helping me with the recalls for my Kia
Teresa R.
5 out of 5
6/4/2025
Eric was kind and pleasant to work with.
Wallace N.
4 out of 5
6/4/2025
Everything was fine in a timely manner. The coolant appears to be low sitting right at the Min. Was it checked during inspection?
Johanne R.
5 out of 5
6/4/2025
Rouben was very helpful, exceeded expectations.
Stephen M.
4 out of 5
6/4/2025
The staff was very professional. The only problem was it was communicated that it would only take about an hour and a half. It was closer to two and a half hours
Gary O.
5 out of 5
6/4/2025
I am always impressed by how nice and professional the service department is at Kia, And today was no exception
Christian G.
5 out of 5
6/4/2025
Great service as always
James Edward.
5 out of 5
6/4/2025
Very professional,and helpful. I have worked with the public almost my entire life, Giovanni is definitely a people person.

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