Eric is the best! He did a phenomenal job, in which I truly enjoyed my visit!
He went out of his way to answer my questions, and to understand them. He was great.
I’m glad Kia stood behind their warranty.
The work was completed faster than expected. It was nice that Kia provided a rental car.
Awesome person! Everything was made easy and everyone was so nice!
Rouben was awesome! He kept me fully informed and updated throughout the repair! His follow through was excellent. Very professional in all manner.
Thank you
Curt P
This group of people are competent, friendly, professional, and provide excellent service overall.
Eric is your best service Rep Don’t ever let him go
I tried to make an appointment online. It said each service would cost money but I have paid for the extended service. Then when my car was ready I got a text with a payment link and it stated I had a balance of 261. This is very deceptive and you need to fix this. How many people have paid when they don’t need to. Otherwise the service team was great. Your people are great. Your systems are not.
The automated program to schedule is very frustrating.. you have to go through 3 sets of identical questions just to to get to AI..if you hit the wrong prompt , then you have to repeat the whole process over.. very frustrating and impersonal. people want to be able to talk to a person
Very helpful in checking in and great service in a timely manner. ????
He was great, polite and explained everything well. I would definitely recommend Geovanni and Future Kia to friends and family
Eric Stafford was very professional and friendly. He was very helpful and patiently answered all of my questions. He is a great addition to the Future Kia of Clovis Team!
Rouben provided excellent customer service, thank you
Jacob was absolutely so kind and caring!
Flaco did a great job and communication was excellent.
Always good prompt service and very aacomidating (thank you)
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