Service Center

Real Reviews From Verified Customers

Ivan O.
1 out of 5
5/1/2026
I thought she was rude and I didn’t get papers showing the check list of what was done nor if there was any problem. I have had her before and she was rude before also. I have never had any other person act like her. As you know I have been doing business with Coad since 2012 for both vehicles.
Valerie J.
5 out of 5
5/1/2026
Dana from Coad Toyota is the best and respectful worker.
Christopher G.
4 out of 5
5/1/2026
Good person, he helped me schedule my vehicle at the very end of the sale event for new tires. John the mechanic came out and talked to me on my prior appointment with CB and we picked a tire set together. Great team.
Leon H.
5 out of 5
4/30/2026
Tyler was very respectful, helpful, and very friendly.
Carolyn H.
5 out of 5
4/30/2026
Ok
Jamey D.
5 out of 5
4/29/2026
In and out quick
Bradley B.
4 out of 5
4/29/2026
Maintenance light was not reset after today's service. I reset myself. Winder sticker showed next service due in 11,000 miles. Should be 10,000 miles. Jeff was very friendly and on top of communication today.
Kamath Family.
5 out of 5
4/28/2026
Excellent service
Janet C.
4 out of 5
4/28/2026
Car brakes work well and the back end doesn't shimmy. Pleased with the speedy work and the customer service. Thank you!
Les H.
4 out of 5
4/28/2026
She was knowledgeable, understanding, answered every question I asked her. As a first time customer with Coad Toyota Dana wanted to be a future customer by working at getting me a better deal. Better get he a raise.
Daniel S.
5 out of 5
4/28/2026
They did a good job
Robert R.
4 out of 5
4/28/2026
Yes my sevice advisor C.B.was the perfecr person for the job ! Very well pleased from arriving to departure. Thank you !
Rich M.
2 out of 5
4/28/2026
Had a 1230 appt. Showed up at 1215. Got checked in right away and then proceeded to wait for 2 hours for an oil change and an engine air filter. When asked why the 2 hour wait I was told that the techs were on their lunch break. Don’t offer lunch break appts to customers if it means you have to wait while the techs eat lunch while you and your car wait 45 mins while everyone has lunch. I not only missed my lunch but paid $145 dollars for a 2 hour service job which should have taken half that time.
Lauren R.
5 out of 5
4/28/2026
Jeff was fantastic and so was CB. They were so friendly and kept me updated on the status of my car while I waited. Thank you!
Susan W.
5 out of 5
4/26/2026
Everyone very nice and accomodating
Charles B.
5 out of 5
4/25/2026
Tyler was very professional and extremely nice!
Debra R.
5 out of 5
4/25/2026
Coad Toyota of Cape Girardeau MO is wonderful!!! Jeff Grim is awesome, fantastic guy!!!!
Chris C.
5 out of 5
4/24/2026
Tyler is excellent at his job. He takes his time to answer questions and find answers. He seems to care about us customers and is always pleasant to deal with. I always look for him on service appointments.
Charles G.
5 out of 5
4/24/2026
Every one was friendly and courteous
Courtney P.
5 out of 5
4/23/2026
Jeff was excellent, quick, and made the process easy

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