Very convenient especially by being able to drive in to be serviced. It was very fast, almost like they were waiting on me! Nice comfortable chairs with free drinks and snacks while waiting and clean restrooms. Everytime an associate walked by they made sure to make eye contact, smile and say Hi. That is the best. Most people today avoid eye contact, dont smile and you get the feeling your a bother but not at Coad Toyota! Thank you!
Upon my arrival back home my husband inspected the vehicle and noticed a leak on the oil filter housing. That is definitely not acceptable.
Got my service done in a timely manner and I was out of there. Only place I have ever had my Tundra serviced. I bought it brand new in 2009 and it has 325,000 miles on it now.
Well satisfied. Thank you
Mr. Blissett delivers excellent customer service.
Was a bit unhappy with the confusion about what was being done. Tire rotation, 15,000 mile checkup, 20,000 mile check up? Rotate tires only??
Get the communications together
Very professional and friendly and was very transparent. Being treated like that will definitely keep me coming back.
The issue is the transmission. No issues they said except the door closed well, as soon as I left there and drove thru McDonald’s put it in park to order then into drive drive to move forward. Touched the gas lightly buttered up and the hood rises like a race horse. Then jumps into drive.
This is going to just someone.
Excellent service! I’m satisfied for the amazing costumer service and service in general.
Highly recommend it.
C B very courteous let me in to drop off car 10 minutes early before opening hours!
Dana always does an excellent job!
Thanks for fixing my car with such professionalism
Very good service. Thank You
All taken care of very promptly, professionally, and in a very friendly manner with Jeff. I am a resident of California spending a few months of the year here in Cape Girardeau and if I have further car problems, I will definitely be back.
CB is always friendly and takes care of business! You need to do whatever you can do to keep this guy. I look forward to seeing him when it’s service time. Tim Aslin.
C.B. was ok getting my truck scheduled for service. The shop foreman when explaining the problem and showing him a video seemed annoyed with me. Left me with little confidence he'd find the problem which he didn't. Spoke with Rusty who was the only one I dealt with who took the time to explain what he believed was happening. Much appreciated. Bottom line I was very unhappy with the service, especially the shop foreman. Not sure I'll ever come back.
Dana was very friendly and helpful and we are very satisfied with our purchase.
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