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Real Reviews From Verified Customers

Service Center Review Summary

5 star 877 reviews 70%
4 star 242 reviews 19%
3 star 30 reviews 2%
2 star 47 reviews 4%
1 star 53 reviews 4%
Review Us
Sean S.
5 out of 5
2/17/2026
Always great service at Coad.
Mitchell H.
5 out of 5
2/15/2026
very friendly like a friend would greet you .not just a business person.
Jennifer S.
5 out of 5
2/14/2026
Jeff was super! He actually seemed to care about his job and doing it well. It was easy to communicate with him, and was friendly without being condescending. It was more like dealing with a friend.
Edward P.
5 out of 5
2/14/2026
Great customer service. Friendly and knowledgeable.
Tipton Textile.
2 out of 5
2/13/2026
I am extremely disappointed with the service I received. Who is the service advisor? Who is my contact? Is it the woman that talks down to your customers? She has a tone in her voice that is weird and unpleasant, unprofessional. I believe she was rude the first time i was in there. I really do not know how I made her mad at me. Going forward I need to understand who the service advisor is and what role this woman has with me.
Tevis N.
5 out of 5
2/12/2026
It’s always been a great experience with you guys. Thanks you!
Kara M.
5 out of 5
2/12/2026
She is great she helped me with my 1st highlander and so glad she is still there. She is truly the best
First State.
5 out of 5
2/10/2026
CB is great! Very personable and always greets you with a smile.
Felecia B.
5 out of 5
2/10/2026
He was very professional
Janet C.
5 out of 5
2/10/2026
Thank you!
Renee B.
5 out of 5
2/9/2026
CB is always top notch.
Carolyn H.
4 out of 5
2/8/2026
Service was quick and right on time!
Bryan M.
1 out of 5
2/7/2026
My service advisor didn't want to do the free multi point inspection at my 45000 and 55000 mile service. At my 45000 mile service they only reset the maintenance required light and sent me on my way. At my 55000 mile service I went ahead and added a tire rotation to the multi point inspection, but I didn't get a report for the inspection but on my invoice it says it was done.
Michelle C.
5 out of 5
2/7/2026
I really love my Sequoia
Alma S.
5 out of 5
2/7/2026
Dana was very thorough about the upcoming maintenance on my Highlander. She is very good at her job. Thank you.
Donisha C.
5 out of 5
2/7/2026
Dana was very kind and helpful.
Brenda K.
4 out of 5
2/7/2026
I was satisfied with their work on my car.
Philip P.
5 out of 5
2/6/2026
Fast friendly service.Your service writer and phone associates are positive and professional.
Max F.
5 out of 5
2/5/2026
Thank you!
Pamela L.
5 out of 5
2/4/2026
Thank you so much for taking care of my car for me. It means a great deal to me.

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