Courtney did her job and things went as they should.
Satisfied with time and job well done
Prompt service and problem resolved
Yes everything went well. I was very happy with my service.
It went faster than I thought it would. Thanks a lot.
She was extremely knowledgeable, very professional and answered all questions. I will continue to be a satisfied customer because of Courtney.
I only dealt with Courtney at check in. When I went to check if my car was done she must have been at lunch so someone else checked me out because the car was ready to go.
If Briana is who helped me IN shop. She is EXCELLENT.. No name tag on.. Didn’t look on bill.. The Run around phone calls b4 - then not the right mechanic scheduled tho Delilah told me . Customers shouldn’t have to diagnose the problem with their vehicles . If I woulda been told if was $200 to scan a car I had someone scan For Marks.I had a pic print out of the scan. No One told me they were scanning & charging til afterwards !! I would have had it done at that shop tho He hasn’t done work on my Toyota. I have Zero Faith in Plover as I used too. Glad to see the Old Man at Service desk GONE. Constant staff changes since Durant left.. Now 2 weeks until U get the part & can fix a car. I should of went to Bergstrom
Came in for an oil change. When done went outside to pick up truck and noticed a puddle under the engine. Oil was dripping steadily from oil pan drain plug. Had to take back inside to get fixed. I was on my way on a lengthy drive. If I hadn’t caught the mistake it could have been a major problem.
Everyone was very good to work with
Unfortunately, you were unable to complete my service needs. I need to come back in several weeks to get my vehicle repaired.
John was very personable however the first report I received on my vehicle showed that the front brakes were being worked on and not the back. When I noticed this I quickly called John and he assured me that I must have just received the wrong report and that he would definitely make sure the correct work was being done.
This appointment took way longer than all of the other ones. Very slow service.
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