Good service always. Very friendly. Can't say enough about Mark Motors and your super team, particularly Kim. Thank you
The scheduling texts were incorrect. After talking and verifying the appointment, the texts continued to be incorrect. The computer system was down when we checked in. Nobody knew what was happening, nor could they figure it out.
I was happy with the service.
Very happy with his service!
I was very disappointed to learn that Mark Toyota does not do free repairs on tires purchased from Mark Toyota. I would have gone to Schierl for my tire purchase had I understood this. The same tires were less expensive at Schierl.
Your service department was overwhelmed when I came to pickup my vehicle after services. More customers than agents to help check us out. Understaffed.
John did a great job communicating the results of our service. We go to Mark Toyota service because we trust the service department. John was very honest with us and cleared up some confusion we had.
Always love the customer service at Mark!
Always a pleasure dealing with Mark Toyota employees!
I was made to wait and had to aneciate all contacts to get information about my vehicle multiple times!
I moved to the Stevens Point area two years ago. The first couple of times I had service done here I was not at all impressed with the service department. I am happy to say that it has gotten so much better the past two times I’ve been here. Paul was very helpful, responded quickly, and kept me up to date on my service. When he wasn’t able to schedule my next appointment he took me to someone who could. It was a wonderful customer service experience!
The service writer did a good job. Sorry but I don’t know his name.
Bernie (in Sales) did a GREAT job helping us on a completely different matter while we there to pick up our 2009 RAV4 after being serviced. We were having trouble getting our new phones to work in our other car (2025 Rav 4 PHEV. Even though we didn’t buy it here he took the time to help us out. We appreciate him doing that.
Courtney was patient, kind, courteous, informative, and efficient.
Very informative and friendly!
The online scheduling is easy to use and staff is always friendly and accommodating.
Extremely helpful, and resolved an issue faster than I anticipated.
Excellent service by everyone. Video and texting services great!
Straightforward experience. My maintenance requests were complied with. Job well done for a fair price.
Tech came to get me to explain and show me the part that needed to get replaced. Good job.
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