I really appreciate being reached out to about my previous feedback, and Mark motors correcting the issues I had with my last visit.
I didn't find the staff particularly friendly on this visit.
The cabin air filter wasn’t properly put back together after I declined them to replace it.
Worst customer service I have experienced there in almost 10 years as a customer.
Flashing light indicates call for service which I did. Betty reads to me from the Internet what I already know that I should make an appointment and bring it in.
Technician says nothing we can do if it's not flashing at this exact moment. Wait, I'll ask someone. Oh, yes, we can look at it but give us an hour (I had an appointment).
Mechanic says don't fix it now until it gets real bad, please pay us $120 for our trouble.
The oil change and the check engine light and noise from passenger side issues were not fixed or even checked. This is a company car and used every day so we cannot just bring it all the time so this is very upsetting that these were not done
Brianna was professional and friendly. She made me fell welcome and confident about the quality of the service being provided. She answered all of my questions and concerns quickly and with self-assured directness. Ms. Butzin is a customer service standout. High "marks" for Mark Toyota and their service team.
Thay checked my headlights like i asked them to. All good.
My questions were answered very respectfully and understandable.
Noah, provided me friendly prompt service and
I was so happy with his service.
Thank you Noah!
She was very efficient and pleasant!
Very pleasant young man,but confusing why i got text messages saying im late for service
Our concern is identical to what we expressed on May 2, 2025. Please check your files.
Courteous. Kind. Quick service.
Love the pet friendly environment.
Noah Schwartz was a complete professional in helping me today with our service of our Toyota Camry! I would highly recommend him to others if I have the opportunity to do so!! Matt P
Please stop sending these surveys to us.
If you don’t do an adequate job we will certainly let you know.
Pam was very friendly & assisted with changing text & email correspondence to my personal accounts.????
Carla M
Noah did fine. Didn’t have a new window sticker and the maintenance needed was not reset, but we got them both taken care of.
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