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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4702 reviews 70%
4 star 1356 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 227 reviews 3%
Review Us
Roberta C.
4 out of 5
2/26/2026
Excellent and timly services Leo even helped us with setting up our Bluetooth with the phones
Debbie L.
5 out of 5
2/26/2026
Justin Ross was very attentive and helped me with so many parts and replacements. He explained everything and was very patient Thank you very much for your great service! Sincerely Debbie L
Philip S.
5 out of 5
2/26/2026
Adrian was really terrific. He was polite, organized and efficient.
Hector H.
5 out of 5
2/26/2026
Excellent service
Lori B.
5 out of 5
2/26/2026
Very happy with Daniel, made the service very smooth
Irene H.
4 out of 5
2/26/2026
We love him. Honest knowledgeable n explains everything n very kind . great rep
Ian F.
5 out of 5
2/26/2026
Na
Rickey M.
5 out of 5
2/26/2026
service was great
Alain L.
5 out of 5
2/26/2026
Very stratified with exceptional service provided
Zachary R.
5 out of 5
2/26/2026
Joe is great. Always friendly and got me in and out with no stress. Thanks Joe.
Christian N.
5 out of 5
2/26/2026
MJ did a phenomenal job to get me in and out of the dealership in a timely manner. Extremely professional and efficient.
Josue S.
5 out of 5
2/26/2026
Thanks Leo! You made the 50k service process for my wife seamless.
James F.
5 out of 5
2/26/2026
Chauncey was great, got me in and out quickly and explained everything that would be done.
Stanley H.
4 out of 5
2/25/2026
Service was impeccable
Robert H.
5 out of 5
2/25/2026
Thank you
Peter V.
4 out of 5
2/25/2026
Joe is an outstanding rep.
Helen T.
5 out of 5
2/25/2026
Brandon was great, very professional, very personable. He is a Credit to JM
Bruce E.
5 out of 5
2/25/2026
Excellent technical and personal attention
Olessia S.
5 out of 5
2/25/2026
He is really the best help and kindness in Lexus! He deserves a raise! Thank him!
James G.
2 out of 5
2/25/2026
My service representative was great, like all JM Lexus employees. My only complaint was that I expected my car to be cleaned as part of the service. It was not. Perhaps because of the simple 15K maintenance and simple software update for the recall.

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