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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4850 reviews 70%
4 star 1403 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
William K.
5 out of 5
5/2/2025
Ms.Cordona was a joy to work with. Professional and a very positive personality, as are everyone at JM Lexus. I was in the retail out of business for 30 years. Let’s be refreshing to see a smooth operating machine. Like JM.. thank you!!
Sheryl T.
4 out of 5
5/2/2025
I was advised on the condition of my car, and given updates on the repairs. He continues to do a very good job.
Cristina C.
5 out of 5
5/2/2025
Adrian was great
Carolyn W.
1 out of 5
5/1/2025
Everything was good except I can’t get the front panel to show tire pressure. They must have touched something Could you have someone call me and explain to me how to fix it. Carolyn W
Elionel M.
4 out of 5
5/1/2025
Yes, I was satisfied with Justin Ross.
Dorota K.
5 out of 5
5/1/2025
Thank you
Cheryl R.
4 out of 5
5/1/2025
Joe my rep for service was wonderful. The waiting for hours is awful but had nothing to do with my rep or service
Sarah Y.
5 out of 5
5/1/2025
Shedrick is the best and I wish other dealerships treated their customers like JM did for us.
Roberta P.
5 out of 5
5/1/2025
Sam is courteous helpful and does a great job.
Frederick M.
5 out of 5
5/1/2025
Everything excellent
Marion L.
4 out of 5
5/1/2025
Wait was too long. Waiting room was too cold
Monica R.
5 out of 5
5/1/2025
He is excelent and professional person . Thanks for everything Mr Xavier Allen. Blessings ????
Mohammad A.
5 out of 5
5/1/2025
Sam did an excellent job. Truly admire his service.
Jennifer I.
5 out of 5
5/1/2025
Excellent service by your team, Chico & Maico, thank you!!
Helena Z.
5 out of 5
5/1/2025
Joe is always wonderful to work with.
Wilken T.
5 out of 5
5/1/2025
Through the years of service Glenn Fleischman has provided a safe haven for me and my family.
Raymond V.
4 out of 5
5/1/2025
I’ll be on the lookout
Anderson G.
5 out of 5
5/1/2025
N/a
Paul H.
4 out of 5
5/1/2025
Carlos is great. This was a safety service request. All went perfectly just as Carlos told us. The car was delivered perfectly, tires with corrected pressure and the car was cleaned. We love this car and JM Lexus treated it with the best of care. Thanks again.
Gary S.
5 out of 5
5/1/2025
Excellent service advisor!

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