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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4654 reviews 70%
4 star 1337 reviews 20%
3 star 139 reviews 2%
2 star 247 reviews 4%
1 star 226 reviews 3%
Review Us
Scott G.
5 out of 5
4/17/2026
Always a pleasure seeing my representatives Shedrick and Jarled at JM Lexus. Very professional class act great people to have working with the company thank you.
Leslie W.
5 out of 5
4/17/2026
Just that Adrian Todd was attentive and informative!!
Sheldon S.
5 out of 5
4/17/2026
Leo was very professional and the service was exceptional
Valerie A.
5 out of 5
4/17/2026
Great service friendly people.
Bill E.
5 out of 5
4/17/2026
Excellent Service
Josie D.
5 out of 5
4/17/2026
Delilah has great customer service skills. She went about and beyond for us and explained everything thoroughly. She kept in touch with me throughout the entire process and answered all of my questions. :)
Augusto R.
5 out of 5
4/17/2026
Great
Ndeye B.
5 out of 5
4/17/2026
He was amazing!!!
Termaine T.
5 out of 5
4/17/2026
Delilah always provides excellent customer service.
Dolores L.
5 out of 5
4/16/2026
Very professional and nice gentleman
Douglas G.
5 out of 5
4/16/2026
Luis is the best I have ever had. I’ve had over 10 Lexus’s and Luis is the best. Thank you Luis!!
Portia W.
4 out of 5
4/16/2026
Good evening, Mr Whittingham was my serviceman today and he explained everything in details about the services I needed for my vehicle. Finally , he has great personalization and gratitude for for his customers
Brennan R.
5 out of 5
4/16/2026
Omar was great
Anthony G.
5 out of 5
4/16/2026
Good service
Jocelyne M.
5 out of 5
4/16/2026
Friendly and caring . Have patience to explain all process . Will always ask for him to help me
Merrill S.
5 out of 5
4/16/2026
Good service. Excellent loaner ! Extended warranty covered all. Contact me about a new car when my warranty is due to expire. Brandon was great as was the people that helped today. Thank you.
Sam G.
5 out of 5
4/16/2026
Good job
Celeste B.
5 out of 5
4/16/2026
Everyone was very accommodating considering I use O2 and a walker! It is appreciated!
Lee Hoffer.
5 out of 5
4/16/2026
Leo was very helpful. Very helpful with the things that needed to be done to the car.
Natalie B.
4 out of 5
4/16/2026
Every encounter with Chauncey over the years has been positive. NS Berman

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