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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4837 reviews 70%
4 star 1398 reviews 20%
3 star 143 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Shinho P.
5 out of 5
5/24/2025
Xavier was very nice and patient. He had informed me the process Good client skill.
Mary Ann.
4 out of 5
5/24/2025
Maico was terrific and very professional and helpful. So was the associate who showed me the ropes with the loaner car and the features. I didn’t catch his name — the retired police officer. He was wonderful.
Kerry R.
4 out of 5
5/24/2025
Thanks for the Express Service today.
Melba S.
5 out of 5
5/24/2025
Leo and the staff always great
Stephen C.
5 out of 5
5/24/2025
Xavier was awesome and took care of me as usual
Rajvir W.
5 out of 5
5/24/2025
Thanks for prompt service. All was nicely done. Thanks.
Jennifer A.
2 out of 5
5/24/2025
The cap was left off the oil. Oil got all over the engine, before we smelled it and looked under the hood. We called twice to let the service department know
Susan G.
5 out of 5
5/24/2025
Made the entire experience seamless and very professionally done.
Lorilee P.
5 out of 5
5/24/2025
Service rep was professional, friendly and efficient.
Lori D.
5 out of 5
5/24/2025
Thank you. Great service
Richardson J.
5 out of 5
5/24/2025
Great service
Norris L.
5 out of 5
5/24/2025
Xavier is a very professional service advisor who knows job well.
Charles D.
5 out of 5
5/24/2025
Great job by Sam
Marc B.
4 out of 5
5/24/2025
I had an issue that came up unexpectedly and was pleased that it was addressed in under an hour. Complements also to my service advisor Carlos Nunez
Andrea P.
5 out of 5
5/24/2025
I was very happy with Omar as my advisor. He was very helpful and very knowledgeable.
Cynthia H.
4 out of 5
5/24/2025
Maico provided excellent customer service. Unfortunately the outcome for my vehicle A/C repair was disappointing.
Stephanie A.
5 out of 5
5/24/2025
Justin was awesome. He took care of me quickly and always appreciate him.
Fenee R.
5 out of 5
5/24/2025
Joseph was very professional, personable, and knowledgeable regarding Lexus vehicles. He provided overall “Five Stars World Class Service”! Joseph went above providing customer service!
Alan H.
5 out of 5
5/24/2025
Joe was excellent.
Nancy C.
5 out of 5
5/23/2025
Joe was wonderful! So happy to have him.

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