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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4623 reviews 70%
4 star 1332 reviews 20%
3 star 137 reviews 2%
2 star 245 reviews 4%
1 star 222 reviews 3%
Review Us
Diane D.
4 out of 5
4/21/2026
Courteous and speedy
Robin Q.
5 out of 5
4/21/2026
My Service Advisor, Joseph S., always provides excellent service throughout the entire service appointment. His professionalism and automotive knowledge are very much appreciated! We love JM Lexus!
Norma H.
5 out of 5
4/21/2026
Thanks for the attention and service Im very happy with my car and the kidnes and friendly service theJhon Nahar. He is professional and the relationship is familiar
Stephen C.
5 out of 5
4/21/2026
Juan was very efficient. Very pleased with the service
Staceyann T.
5 out of 5
4/21/2026
Ok
Octavius J.
5 out of 5
4/21/2026
Satisfying experience with Mr.Maico William. All issues addressed. Appreciated his help. Thank you. O.W.Jones.
Patricia W.
5 out of 5
4/21/2026
Great service.
Paul R.
4 out of 5
4/21/2026
Xavier never fails to make an extreme effort. In my opinion, JM is very ,very fortunate to have him
Marion D.
4 out of 5
4/21/2026
The only problem I had was the wait time for what was done.
Kathy K.
5 out of 5
4/21/2026
Adrian is easy to work with and I appreciate his attention to safety in my vehicle.
Onzalo H.
5 out of 5
4/21/2026
Customer service was great and professional.
Maria C.
5 out of 5
4/20/2026
Joe was professional and he did everything possible to reduce my time waiting for my car . He communicated well and kept me informed throughout the appointment. He is always wonderful to work with and makes my Jm Lexus visit smooth and pleasant .
Sanford S.
5 out of 5
4/20/2026
Micheal was extremely helpful as always when I need service.
Edward G.
4 out of 5
4/20/2026
Efficient Courteous On time
Scott I.
5 out of 5
4/20/2026
Joseph always provides excellent service.
Kathryn D.
5 out of 5
4/20/2026
Wendy was excellent
Jian S.
5 out of 5
4/20/2026
Friendly and professional. Thanks
Aung T.
5 out of 5
4/20/2026
They did a great job!!! Excellent service!!!
Monica L.
4 out of 5
4/20/2026
Excellent job was done.My car feels feels much better driving. Even more better my side can move in and out for better viewing and safety. I I will always advertise Lexus at Sample Road, the staff and service You all the TOP of the LINE.!!!
Alex H.
4 out of 5
4/19/2026
completely satisfied, 5 stars

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