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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4802 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 232 reviews 3%
Review Us
Denise M.
5 out of 5
7/20/2025
Great customer service!! Luis was amazing…very professional! Not one thing to complain about.
Anthony C.
5 out of 5
7/20/2025
Great service
Marvine I.
1 out of 5
7/20/2025
I waited from 9:00am to 12:00pm for maintenance.
Beth N.
4 out of 5
7/20/2025
JM is great!
Leonie C.
4 out of 5
7/20/2025
Excellent Customer Service Service advisor Brandon is Great!
Martha V.
5 out of 5
7/19/2025
Wendy is amazing, great customer service.
Arlene S.
4 out of 5
7/19/2025
Carlos is usually my go to person but somehow I wound up with Maico Who took care of my car and did a good job thank you
Donald M.
5 out of 5
7/19/2025
Excellent service in every t
Adeline C.
5 out of 5
7/19/2025
Thank you so very much for your help
Max S.
5 out of 5
7/19/2025
Very helpful
Diane H.
5 out of 5
7/19/2025
Excellent and professional
Florence R.
5 out of 5
7/19/2025
It was a delight from start to finish. Only suggestion as a first time customers is to have the Mechanic or front reception to walk you to your finished vehicle. I was waiting where they suggested and it was left in the front parking lot. Just to be clear about getting the car at the end. Loved the upstairs outdoor terrace. What a delight. Thank you.
John S.
5 out of 5
7/19/2025
I want to thank Maico for his professionalism and attention to detail. He is a real asset to a world class dealership like JM.
Sheena F.
4 out of 5
7/19/2025
Wendy is great!!
Calum H.
5 out of 5
7/19/2025
Justin provided excellent service. Technician repaired car to my satisfaction.
Lynne W.
4 out of 5
7/19/2025
Justin explained everything in the simplistic terms and my car was ready exactly when he said it would be
Matthew H.
4 out of 5
7/19/2025
Good communicator, positive energy, delivered vehicle at time I requested.
Cristina M.
4 out of 5
7/19/2025
I’m very pleased with the customer service I received not only from the front desk gentleman that assisted me initially but also from Justin. I really felt taken care of, heard, and safe driving my car now thank you so much for making it an efficient and smooth repair.
Sheryl K.
5 out of 5
7/19/2025
Wendy is a pleasure to deal with. She is knowledgeable , user friendly,answers all your questions and makes the experience good and easy to navigate
Jenell R.
5 out of 5
7/19/2025
Sam was great

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