Service Center

Real Reviews From Verified Customers

Euclides G.
5 out of 5
8/26/2025
Great service experience.
Judy H.
5 out of 5
8/26/2025
Everything was great! Saquib and Joe were very helpful
Alycia H.
5 out of 5
8/26/2025
Daniel helped both my husband and I with our cars! He was kind and explained everything that was going to be done. His help and patience were truly appreciated! It made the experience pleasant!
David G.
5 out of 5
8/26/2025
Great service
Nick R.
5 out of 5
8/26/2025
Chauncey is awesome been going to him for years and he always takes great care of me and is a big reason why I keep coming from Boca to service my car here.
Gerardo J.
4 out of 5
8/26/2025
Xavier is the best I have been dealing with him for years now a nd he is the ultimate profesional and a hell of a nice guy. Thank you JMLexus for hiring and keeping a worker of this caliber.Thank You Xavier.
David F.
5 out of 5
8/26/2025
Made it very easy. Everyone was very courteous.
Charles C.
4 out of 5
8/26/2025
Joe was tremendously professional , kind and such a customer oriented advisor . He kept me informed of all the steps towards my car service and he even made sure I was taken care of by sending an uber to take me home and pick me up in order to minimize my time waiting at the center . As usual , a very good experience.
Daniel L.
2 out of 5
8/26/2025
Doesn't return calls or acknowledge messages sent.
Alan B.
5 out of 5
8/26/2025
Excellent service!
Herma L.
5 out of 5
8/26/2025
Will gladly do so at your command,
Carlos V.
5 out of 5
8/26/2025
Good job Thank you
Lynda D.
5 out of 5
8/26/2025
Absolutely the best service !
Arthur C.
2 out of 5
8/26/2025
Carlos is the best service manager I ever dealt with with an any car company. He’s pleasant ask a lot of questions to get to the root of the problems and everything is done quickly and satisfactory. I would recommend you double his salary.
Margaret J.
4 out of 5
8/25/2025
Carlos Is a superior agent to your company.
Edwin W.
5 out of 5
8/25/2025
Well done Adrian was great. Timely work. Easy!!
Kathryn C.
5 out of 5
8/25/2025
Glenn is great! I wish him a very happy retirement.
Susan L.
4 out of 5
8/25/2025
I don't know who YourAlias is but Omar was great as always!
Lilieth R.
5 out of 5
8/25/2025
I am completely satisfied, Joseph was amazing. He is a real people’s person. Great customer service .????????????????????????
Lisa R.
2 out of 5
8/25/2025
Service rep was dismissive, pompous and unhelpful. Trying to switch to service at JM from palm beach. Your rep greeted me 30 minutes after my arrival, never told me there was a lounge (beside the few chairs set up in the back). Doing an oil change and told me he was doing a tire rotation without asking me. The tires are 44 days old.

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