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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4775 reviews 70%
4 star 1381 reviews 20%
3 star 141 reviews 2%
2 star 254 reviews 4%
1 star 231 reviews 3%
Review Us
James N.
4 out of 5
9/25/2025
Carlos Nunez should be your model for service advisors. As he has for decades, he is the one I trust. He's a major reason I do business with JM Lexus.
Jerry F.
5 out of 5
9/25/2025
Xavier was excellent and I appreciate his service every time coming there and he makes me feel supreme of the experience.
Andrew G.
5 out of 5
9/25/2025
Excellent service experience. The service advisor and repair technician were efficient, kind and very courteous.
Nancy H.
5 out of 5
9/25/2025
Great place!
James W.
5 out of 5
9/25/2025
Excellent service as usual. Thanks again, Jim and Lorraine Wilde
Elliott S.
5 out of 5
9/25/2025
Excellent service!
Alicia Q.
5 out of 5
9/25/2025
Joe is great professional answered all my needs and questions and very honest
Caroline F.
5 out of 5
9/25/2025
He was so kind and helpful!
Kathleen A.
5 out of 5
9/25/2025
Delilah was terrific! Would recommend her to anyone as she goes over and above her job
Felicia B.
5 out of 5
9/24/2025
Joe was GREAT!
Mark V.
5 out of 5
9/24/2025
Omar was awesome
John P.
4 out of 5
9/24/2025
As always, Joe was great. He is the reason I keep coming back to jam LEXUS. He is the best service professional I’ve ever worked with
Dhmrhm Llc.
4 out of 5
9/24/2025
Could not have been better! Thank you!
Alexia P.
3 out of 5
9/24/2025
I have still never met him so I don’t know
Haley R.
4 out of 5
9/24/2025
Joe is awesome!! Very helpful! Found my new advisor!
Latasha J.
5 out of 5
9/24/2025
Recently had a service appointment for my Lexus vehicle. As always, I received excellent customer service! I really appreciate your knowledge and professionalism Joe!
Brian G.
4 out of 5
9/24/2025
Sent email earlier
Mark P.
4 out of 5
9/24/2025
Yy
James C.
5 out of 5
9/24/2025
Adrian exceptional in all ways
Mark K.
5 out of 5
9/24/2025
As always, Chauncey was great to deal with and provided excellent service.

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