JM Lexus Auto Repair Service

Sam is an asset to your company!

Sam is an exceptional employee with his calming demeanor and knowledge. JM is meeting all the wonderful service that I have heard about from others.

Great first service experience. Xavier Allen was friendly, helpful, and made everything easy. Really appreciated it!

Thanks.

Omar the service coordinator was great! Exceeded any of my expectations. The service I believe was done properly and the videos are great. My issue is the car has a white interior, correct me if my expectations are incorrect. I’ve had to many cars to count. Amongst them were cars I couldn’t care less about and cars I enjoyed. They ranged from my first car, Buick Electra which I painted with house paint. Had Ferrari's, Rolls, Aston’s, Lotus etc. The LC500 in my opinion is equal to or better imho. The white seats should be covered when serviced. Also, which made no sense there were finger prints all over the car. Probably being too picky, maybe. Just a heads up I guess. Your service center looks great and I’m sure the techs are also. It’s not the techs fault this occurred, point is u need to supply them with proper coverings. Anyway Ty and I’ll be back and also have recommended your dealership to others. Last point, u guys would not sell me the inspiration. Fact is I know u have had more then one and possibly more then anyone in the nation. I had to buy the car from a dealership in the northeast. Doesn’t matter who, point is I’ve purchased and leased 3 cars from JM over a relatively short period of time and was basically told no chance on the inspiration. The go away sales pitch was also weak leaving me wondering why purchase a car/truck from JM. Back to service, u got a good team working there. Marc Manin

Chauncey is awesome. Polite, professional, efficient and extremely responsive. Will continue to ask for him when I bring our cars in for service.

Everything was excellent.

Very efficient and courteous

Very respectful staff. That is something that I appreciate.

great and fast service

Pricing was fair and competitive

Xavier was thorough and friendly.

Great job

Sam provided an excellent service. Good man that does Lexus proud!!

Excellent work and quick

Awesome

John is great. He's very helpful and accommodating, always striving to provide the best customer support and guidance. He's one of the reasons I keep coming back to JM Lexus for my car service.

Leo is a true professional, wonderful insight

Perfect ????

Thanks to all the team. One question - were my tires rotated?