Friendly staff, quick service
I found Johnathon to be courteous, knowledgeable and helped me understand the vehicle issue I was concerned about. He went out of his way to work me into other appointments so I wouldn't have to make a return trip. Because of my experience today I will definitely come back and I will request Jonathan to be my advisor. Kelley B
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Pleasant experience.
Thank you
Not good at this computer stuff I'll try
I have oil leaks on my carport after you changed my oil. I have a video of the damages and also of me having to wipe it away from the undercarriage of my truck.
Helen was amazing but the wait time was awful, please don’t neglect the wait time
Mr. Allen was very patient and explained exactly my situation.
My experience was excellent . The two young ladies that checked me in and out were the best . I would give them a raise or a paid day off . The service technician treated my truck with care as if it was his . Thank you ..
Helen was extremely helpful and knowledgeable.
The service department is always courteous, yesterday the young lady who checked me in gave me an approximate wait time of one hour and a half, she was right on and I appreciate that courtesy so thank her for that.
Sarah was outstanding! Polite, professional and courteous. She kept us up to date on repairs. We are very satisfied and grateful of her assistance.
Was told that my DVD player should be under warranty and was charged because of a loose wire not sure why I have extended warranty for a DVD player that did not work. And then was also told that a two-year-old car the second row seats. It’s OK for them to rattle and shake as bad as they do .
Our 4 runner is a awesome suv
My only real complaint is that once my car was done, I was waiting for awhile to simply get my keys back for my car and I was completely ignored by three guys (not the one who checked me in) it wasn’t until one of the lady advisors saw me that I got my key. If this is how women are treated at the dealership I’m really disappointed
I was never called & notified when my vehicle service was complete. At drop off I explicitly said I needed it back by 2pm and it wasn’t ready until almost 4pm. The vehicle was dropped off at 8am. Our plans had to be cancelled as a result.
You guys figured out what was causing the spray on my vehicle. It h must had been the car wash I was using. So far so good.
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