Thank you so much for getting much car in before the regularly scheduled appointment and taking care of all maintenance and repairs.
Mariah is an asset and appreciate her service very much appreciate her.
Mark has been nothing but amazing during the process of getting everything fixed on my new vehicle. He understood my concerns and frustrations then helped create solutions to fix everything. Greatly appreciate everything he has done.
The mechanic did the best they could to get me out on time. They did a great job. But the service desk man kept me waiting for another half an hour I had to walked up there when no one tells me my car is ready. I saw the mechanic man dropped the car at the lot and l know it's ready. I wasn't satisfied with the service desk man.
My service wait time was minimal. Waiting room comfortable
Mark was very professional and accommodating
Service was great, as usual. Helen greeted me at my car just as I pulling in. She took all of my information even before I got out of the car! Best check in ever.
Very professional. Quick service. Very satisfied.
James Allen repeatedly didn’t answer my phone calls when I asked to speak with him, in addition I had to contact Toyota directly to get a simple part order and fixed on my vehicle. I will never understand any circumstance return to Newbold Toyota in the future. All you care about is car sales, that’s not how a successful business is run! In addition many other people in St. Clair county think you people ****! Don’t know anyone who buys from you. It’s either on the Missouri side or out of the metro that people are buying cars
I was satisfied with what was done, but I was also supposed to have a catalytic converter cover installed. I told that to the girl that I talked to when I first got there. Actually mentioned it a couple times, but no one else seemed to know anything about it and it wasn’t done. I was told to go back to my salesman to settle it.
Fast response on check in and quick service on vehicle.
Thank you
Great service again!!
I really appreciate the work of Mariah supervising the work completed by the technician Bethany. A very professional team maintaining the high standards of Newbold Toyota. Thank you, Craig G
Communication could have been better
Service was Very Satisfactory.
Transparent with the issue. Got it fixed and back out on the road fast.
That’s why I come back to you all.
Mark is nothing short of excellent!
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