Excellent service team on Fernandina rd.
This is the second time I have gotten my car back after simply getting an oil change and it was not put back together right. First, it was leaking oil and it wasn't before dropping it off. This time, the filter was not secured and my car was sounding loud and not the way it sounded before dropping it off. It is unsettling for me because I intentionally bring it to the dealer because you are the experts with my make and model car and I assume a better job would be done.
Excellent job. And thank you so much Mr. Greg and Crew
Carter did an amazing job! I really appreciate his services, thanks
Greg went the extra mile… everyone is always courteous and helpful. Thanks
Didn’t take the time to evaluate the vehicle
Mr.Gregory Reissman and staff members where very professional, patient and helpful getting my car services.
It’s always a pleasure to be services by you all.
He was very nice .I pulled up and he immediately came out to greet me
Subject: Disappointing Service Experience
I am writing to express my dissatisfaction with the service I received during my recent visit on 9/25/25. I had a 2 PM appointment for an oil change, but my vehicle wasn't ready until 3:37 PM.
• I had to inquire about my car at 2:55 PM as I had not received any updates or the report.
• When I asked if my car was ready at 3:30 PM, I was told it was being washed.
• Upon receiving my car, it was not washed, smelled like oil, and had black oil stains on the inside of the door.
I have always appreciated the service at your St. Andrew's location, which makes this experience particularly disappointing. I hope you can address these issues to improve future service.
Thank you for your attention to this matter.
Easy to schedule for recall, helpful staff, great service. Would highly recommend.
It was amazing. He listen exactly what I needed and wanted promptly got it to a technician who took care of the issues and I was out of there before work, quick professional, and very pleasant experience. I would not only recommend him highly. I will go back to him for any of my needs With my vehicle.
Ryan did a great job! He explained everything in detail and im a professinal manner.
We will see. Still waiting on return of my vehicle.
Prompt and courteous.Answered all questions.5stars wow
Carter is wonderful! She listens and doesn’t judge or look down on me.
He is the only reason I have not gotten rid of my pathfinder!
In-N-Out standing job with my vehicle can't wait to get back in it thanks once again ????????????
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