I was very satisfied with brake service and Chris's professional service. However, I noticed when I got in the vehicle there was sandy grit on the driver's seat rails and in the carpet behind the drivers seat. This was spotless when it was dropped off because I just cleaned up a drink spill the day before in the same spot.
Chris Fisher is one of the most customer service oriented individuals I have worked with. It is a pleasure to do business with him always. He is competent, friendly, honest, hardworking and efficient. Kudos to him!
Mr. Brown was on point AS ALWAYS!!! Thanks Mike!!
Chris Fisher is exceptional. I am very pleased with the service I have received at your dealership.
As always Chris and his staff takes care of both of my vehicles maintenance.
Chris has always been helpful and knowledgeable about my vehicle! He’s definitely a great asset to the dealership.
Exceptional service with friendly team members. Chris has supported my car purchase and service for 20 years. I appreciate his excellent service to **** Smith customers.
There was a few day waiting period to schedule service with a loaner.
This is my first time going in for service and not working with James. I’m use too being talk to about what needs to be done and explained what all it is. With this new system where it’s sent to you does not make it easier when you don’t understand all the ends and out. Also I was never taken in the office to be talk to about any of it. So leaving I was still unsure what some of the stuff was. I was not happy with the customer service. The receptionist was very good!!
Mr. Brown didn't disappoint kept me updated on what services he suggests for my vehicle. Service was done in a timely manner and loved the loaner vehicle
The cost for services is outrageous
Quick and efficient service. Chris was very knowledgeable and listened.
I would like to have my car back when it is promised, and not later the next day, with no communication about it being kept over night!!!!!
We asked for a loaner car for the day we took the car in for our appointment at 8:20 am, never having a clue that our car would not be worked on until cars of every one waiting had been bumped up ahead of us. THEN…the same thing happened on day two. This is totally unacceptable to us!!!!
Chris is an outstanding advisor!!! 10/10
I asked the service advisor to note for the shop to be care when replacing the tires not to damage the rim. The note was added and unlined. When I picked up my vehicle late yesterday one of the rim was damaged. I bought this to Hannah attention. took a She took a picture of the damage and a picture of the inside of the vehicle. In cleaning,they did not vacuum the inside.
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