Surcharge horrible just a rip off very very disappointed
Chris Fisher is very professional & has always done a good job for me
Michael was very helpful and responsive.
Thank you
Service manager didn't keep word
Thanks Micheal for keeping me in the loop from the start. I look forward to working with you in the future.
Your decision to charge me for using my credit card is a bit over the top.
Well pleased. Mr. Brown kept me informed about the service and cost.
Wonderful service always provided by this Fisher and the service dept.
Very pleased with Mr. Chris.
My experience with **** Smith Infiniti Of St Andrew was outstanding. Chris Fisher provided outstanding customer service and advice.
Chris Fisher is is a humble genuine emotional employee worthy of respect and appreciation..Aside from being well informed of automotive requirements he can explain everything so clearly I never question anything he says. My 2010 convertible is running perfectly because of the fact that it is an Infinity and that is cared for by Chris and y’all’s service crew.
My service today was top shelf. My rep was very patient and through with responding to my concerns.
Chris was amazing today. Very friendly and professional. He made sure the process was easy and fast. Very nice guy!!
Long wait time with appointment
Michael was wonderful. He kept me informed without harassing me. Always kind and understanding and willing to assist. My car was at the dealership for 3 weeks. Michael made sure I had a loaner comparable to my own QX60 when I informed him that I would need to travel with my family. I really appreciate his professionalism and genuine kindness and honesty.
Everything was friendly and nice
Ryan was put in a stuff spot by having to deal with a situation that had happen before him; but, he did a GREAT job. Although, I did not get exactly what was promised (quoted price), Chris also did a good job.
I was VERY disappointed that there were no snacks available which by far is the BEST part about getting my car service with Infiniti. I know the cost of everything has gone up; however, so has my car services. PLEASE bring back the snacks.
Thanks,
SLE
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