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Real Reviews From Verified Customers

Service Center Review Summary

5 star 299 reviews 57%
4 star 121 reviews 23%
3 star 10 reviews 2%
2 star 50 reviews 9%
1 star 49 reviews 9%
Review Us
Peggy J.
5 out of 5
5/1/2025
Very pleased with Mr. Chris.
Herbert K.
5 out of 5
5/1/2025
My experience with **** Smith Infiniti Of St Andrew was outstanding. Chris Fisher provided outstanding customer service and advice.
Beth M.
4 out of 5
4/30/2025
Chris Fisher is is a humble genuine emotional employee worthy of respect and appreciation..Aside from being well informed of automotive requirements he can explain everything so clearly I never question anything he says. My 2010 convertible is running perfectly because of the fact that it is an Infinity and that is cared for by Chris and y’all’s service crew.
Valeria W.
5 out of 5
4/30/2025
My service today was top shelf. My rep was very patient and through with responding to my concerns.
Deirdre D.
5 out of 5
4/29/2025
Chris was amazing today. Very friendly and professional. He made sure the process was easy and fast. Very nice guy!!
Stephanie B.
5 out of 5
4/26/2025
Great customer service
Natoyta J.
1 out of 5
4/26/2025
Long wait time with appointment
Rhonda F.
4 out of 5
4/26/2025
Michael was wonderful. He kept me informed without harassing me. Always kind and understanding and willing to assist. My car was at the dealership for 3 weeks. Michael made sure I had a loaner comparable to my own QX60 when I informed him that I would need to travel with my family. I really appreciate his professionalism and genuine kindness and honesty.
Maxine M.
5 out of 5
4/25/2025
Everything was friendly and nice
Samantha E.
4 out of 5
4/25/2025
Ryan was put in a stuff spot by having to deal with a situation that had happen before him; but, he did a GREAT job. Although, I did not get exactly what was promised (quoted price), Chris also did a good job. I was VERY disappointed that there were no snacks available which by far is the BEST part about getting my car service with Infiniti. I know the cost of everything has gone up; however, so has my car services. PLEASE bring back the snacks. Thanks, SLE
Wendy M.
5 out of 5
4/25/2025
I am so thankful for my advisor Chris Fisher. He is truly the BEST and his team! Will look forward to the survey
Midstate Tire.
5 out of 5
4/25/2025
A good professional job.
Rhonda W.
5 out of 5
4/24/2025
Chris always does a great job!
Eric W.
5 out of 5
4/23/2025
Excellent service as always
James F.
5 out of 5
4/23/2025
Great job. Quick service
Cyntoria M.
5 out of 5
4/23/2025
N/A
Deborah B.
5 out of 5
4/22/2025
Excellent service
John R.
5 out of 5
4/22/2025
Certainly
Joseph B.
5 out of 5
4/22/2025
Great work, highly recommended.
Tiffany B.
5 out of 5
4/22/2025
It's always a great customer service experience with Chris.

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